Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses
Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses A blog post by Asher Nierman, Sr. Campaign Manager at Microsoft Are you a Microsoft partner who wants to accelerate your cloud business, differentiate your solutions, and grow your customer base? If so, you might be interested in Advanced Support for Partners (ASfP), a paid partner offer that provides you with a range of benefits to help you succeed on the Microsoft Cloud. ASfP is more than just a support plan; it is a comprehensive partner experience. The Partner Success Account Manager (PSAM) and the global team of experts alongside them provide the foundation of the ASfP offering. Additional layers include Microsoft-direct consultative technical guidance, improved reactive support, and various components that help Partners grow and expand their operations to new levels. But don't just take our word for it; we have data to back up the value of ASfP for our partners. We recently conducted an analysis of the impact of ASfP on the partners and the results are impressive. They clearly show that ASfP partners outperform non-ASfP partners in several key areas. Microsoft AI Cloud Partner Program Impact We compared the performance of ASfP Partners and non-ASfP partners and found that ASfP partners have a significant advantage in attaining Solutions partner designations and growing their cloud business. Here are the highlights from our analysis: ASfP partners have a 47% uplift in Microsoft AI Cloud Partner Program Capability Score, which reflects their overall cloud maturity and readiness.* ASfP partners are 2.2x more likely to have at least one Solutions partner designation, which demonstrates their proven expertise and technical capability and success in the Microsoft Cloud* Microsoft Cloud Revenue Uplift Building on the success of ASfP partners in the Microsoft AI Cloud Partner Program, our analysis reveals further compelling advantages when looking at actual revenue uplift for three primary solution areas, Microsoft 365, Dynamics 365, and Azure. Here are the highlights from the study: ASfP partners have a 3x deployment rate across Dynamics 365 solutions, ASfP partners have a 1.7x deployment rate across Microsoft 365, 1.7x, and For Azure, ASfP partners drive 92% more Azure Consumed Revenue (ACR), vs the control group.* These results show that ASfP partners are more capable, more differentiated, and drive more Cloud revenue than non-ASfP partners. Advanced Support for Partner Satisfaction But that's not all. ASfP partners are highly satisfied with their PSAM and have a higher overall partner satisfaction (OSAT) than non-service plan partner OSAT. From active ASfP Partners: ASfP partners rate their Partner Success Account Manager (PSAM) 4.8 out of 5, indicating a high level of satisfaction with the account management and guidance they receive.* ASfP partners rate their proactive services satisfaction an average of 4.7 out of 5, based on 7,500 delivered services that help them improve their cloud skills and solutions.* ASfP partners have a higher overall partner satisfaction (OSAT) score than non-service plan partners, reflecting their positive perception of the value and support they get from Microsoft.* This data serves as a testament to the value ASfP partners place on the personalized and proactive partner experience provided by ASfP. They also highlight the importance of the PSAM, a key differentiator and trusted advisor who helps partners navigate the Microsoft partner ecosystem, align their business goals with Microsoft priorities, and leverage the best resources and opportunities to gain skills and knowledge that leads to expanded cloud businesses and offerings. How to Join ASfP and Start Your Journey to Success If you are interested in joining ASfP and benefiting from the partner experience and impact that we have described or to speak directly with our team to discuss your unique needs and to assist with options, please complete this form today. ASfP is a paid partner offer, though we believe that the value and return on investment that ASfP delivers far outweighs the cost. A quote from one of our Partners and documented on the ASfP Website in a published success story: “Our experience in ASfP has been invaluable and is directly correlated to our ability to serve more customers, across more technologies, and with higher levels of customer satisfaction, which has allowed us to exceed our growth targets and properly plan for the future.” Lance Wilson, CEO – AMG Services. Premier Support for Partners For Partners seeking the highest level of technical enablement and support, another option for Partners to consider is Premier Support for Partners (PSfP). This offering includes benefits, features, and add-ons beyond those in ASfP and is a great option depending on needs and budget. To learn more, please visit Microsoft Premier Support for Partners and leverage that form to speak with a PSfP specialist. We hope that this blog post has given you insights into the impact of ASfP on our Partners and how ASfP can help you achieve more across the Microsoft AI Cloud Partner Program and Microsoft Cloud. We invite you to join ASfP and continue your journey to Microsoft partner success with us. To speak with an ASfP Evangelist, complete this form today. *The ASfP Impact slide with additional information and sources can be found here.* Additional resources available to you: Visit the ASfP Website Visit the PSfP Website Stop by the ASfP Partner Community Download the ASfP Fact Sheet View the ASfP Impact Slide Book a meeting with an ASfP EvangelistStarts June 24! FY25 Business Applications Partner Activities Webinar Series
Be sure to sign up now for the upcoming FY25 Business Applications Partner Activities webinar series coming up June 24-27. The first event is only a week away! Learn about the priorities and strategy for FY25 – and how you can integrate incentives into your business strategy to grow your business and deliver excellent customer value. Learn more and register today! Four new engagements that are launching in FY25 Low Code Vision & Value CRM Vision & Value ERP Vision & Value Low Code Solution Accelerator A detailed overview of each new engagement, including: Trends shaping partner opportunity in Business Applications Overview and value proposition of the solution areas Goals, expected outcomes, use cases, and targeted scenarios Detailed walkthrough of activity elements, outputs, and assets available Register for an upcoming webinar, or if you cannot attend, please watch the recording! Resource links Bookmark the Business Applications Partner Activities page to stay updated with the latest resources and program announcements for FY25 Submit a query for Partner Activities Tier 1 support and any other feedback or questions. Bookmark the Partner Center – Microsoft Commerce Incentives (MCI) Engagements Workspace. Review the MCI Program Guide and Resources. -- Demos and webinars are great..but do you need more; such as technical consultations from a level 100 to level 400 across Microsoft workloads, a comprehensive growth and success plan built with a Microsoft account manager, or services and benefits that can be monetized without requiring increased headcount? Speak with a Partner Success expert about Premier and Advanced Support for Partners, paid service offerings that drive growth and partner success. Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityPower Platform & Dynamics 365 Newsletter - June 2024
June 2024 Edition The newsletter is attached below. Welcome to the June 2024 Edition – A large section is dedicated to Microsoft Build! Power Platform and Dynamics 365 CE Newsletter! As usual we have a lot of news and highlights to catch up on and plan! No time to read it all, here are some quick reading recommendations: Microsoft Build : Everything to know Upcoming Microsoft events Copilot for Sales extensibility News. Review Power Apps, Dataverse, Copilot product updates. Thanks & regards. Power Platform & D365 Newsletter Team -- Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunitySMB Sales Bootcamp - May 14-17th - Register Today!
SMB Sales Bootcamp When: May 14-16, 2024 Americas (PDT) May 15-17, 2024 APAC (IST), EMEA (BST) Where: Americas (PDT) [Enroll to Attend] | APAC (IST) [Enroll to Attend] EMEA (BST) [Enroll to Attend] -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityPower Platform & Dynamics 365 Newsletter - April 2024
April 2024 Edition The newsletter is attached below. Welcome to the April 2024 Edition of the Power Platform and Dynamics 365 CE Newsletter! April was packed with news and highlights! As usual we have a lot of news and highlights to catch up on and plan! 2024 release Wave 1 GA staring April 2024. Use Release Planner Best Practice for AI Adoption Upcoming Microsoft events Review the new deprecations and removal updates. Review Power Apps, Dataverse, Copilot product updates. TIPS: USE COPILOT TO SUMMARIZE THE DOC OR ASK QUESTIONS. Thanks & regards. Power Platform & D365 Newsletter Team -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityPower Platform & Dynamics 365 Newsletter - February 2024
February 2024 Edition The newsletter is attached below. Welcome to the February 2024 Edition of the Power Platform and Dynamics 365 CE Newsletter! February was packed with news and highlights! No time to read it all, here are some quick recommendations: 2024 release Wave 1 Plan using Release Planner Learn about Copilot for Sales and Copilot for Service Learn about Copilot in D365 Sales and Copilot in Customer Service Read the Learning corner to review features release from Jan March 2024. Review the new deprecations and removal updates. TIPS: USE COPILOT TO SUMMARIZE THE DOC OR ASK QUESTIONS. Thanks & regards. Power Platform & D365 Newsletter Team -- For those who prefer engaging directly with experts over browsing newsletters, Advanced Support for Partners (ASFP) offers an unparalleled opportunity to dive deep into Dynamics 365 updates with Microsoft specialists throughout the year. To learn more about this paid partner offering, view the resources below and be sure to book a meeting if you prefer engaging directly. Book a meeting with an ASfP Evangelist Download the ASfP Fact Sheet View the ASfP Impact Slide Visit the ASfP Website Stop by the ASfP Partner Community Visit the PSfP WebsitePower Platform & Dynamics 365 Newsletter - December 2023
December 2023 Edition The newsletter is attached below. Welcome to the December 2023 Edition of – Power Platform and Dynamics 365 CE Newsletter! December was packed with news and highlights! No time to read it all, here are some quick recommendations: Learn about Project “Sophia” Catchup to the Microsoft Ignite 2023 and AI updates. Learn on how to Protect your data in the era of AI. Review the new deprecations and removal updates. TIPS: USE COPILOT TO SUMMARIZE THE DOC OR ASK QUESTIONS. Thanks & regards. Power Platform & D365 Newsletter Team -- Advanced Support for Partners (ASfP) is a Microsoft Partner offering that provides unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform) Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. To learn more.. Book a meeting with an ASfP Evangelist Download the ASfP Fact Sheet View the ASfP Impact Slide Visit the ASfP Website Stop by the ASfP Partner Community Visit the PSfP WebsiteSales and Pre-Sales Enablement for Partners - Register Today + On-Demand Training Available Now
Sales & Presales Enablement Bootcamps for Partners FY24 Solution Play Sales Bootcamp November 28-30, PT November 29 – December 1, GMT SMB Sales Bootcamp December 5-7, PT December 6-8, GMT Sales & Pre-sales Enablement for Partners Whether you are new to sales or want to dive deeper into a specific Microsoft solution area, there are training options that fit your knowledge level, role, and, most importantly, your schedule. This hub provides resources to build a flexible learning journey across the depth and breadth of our partner sales and pre-sales training programs. Register now to access on-demand content straight away and enroll for new events as they become available. -- Advanced Support for Partners (ASfP) is an economically priced Microsoft Partner offering that provides unmatched value to partners through a wide range of benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud, including Azure, Microsoft 365, Dynamics 365, and the Power Platform. To learn more.. Book a meeting with an ASfP Evangelist Download the ASfP Fact Sheet View the ASfP Impact Slide Visit the ASfP website Stop by the ASfP Partner CommunityPower Platform & Dynamics 365 Newsletter - November 2023
November 2023 Edition The newsletter is attached below. Hello All, Welcome to the November 2023 Edition of the Power Platform and Dynamics 365 CE Newsletter! There are plenty of highlights! Review sections with key interests to your business. Here are some recommendations: Catchup to the Business Applications Launch Event Catchup to the Generative AI in Dynamics 365-part of 2023 Release Wave 2 Review the new deprecations and removal update in the Service Deprecation & Retirement section. Do not forget to register for Microsoft Ignite in November 2023 Sales Copilot Updates Dynamics 365 & Power Apps Product Updates Power Pages Product Updates Thanks & regards. Power Platform & D365 Newsletter Team -- Advanced Support for Partners (ASfP) is an economically priced Microsoft Partner offering that provides unmatched value to partners through a wide range of benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud, including Azure, Microsoft 365, Dynamics 365, and the Power Platform. To learn more.. Book a meeting with an ASfP Evangelist Download the ASfP Fact Sheet View the ASfP Impact Slide Visit the ASfP website Stop by the ASfP Partner Community
