Forum Discussion
Exchange DLP detection is not working
I have a customer that has "Microsoft 365 E5 Information Protection and Governance" Add-on license, they also have the M365 E3 license. We have setup DLP policies in Exchange to detect Credit car...
Hello the issue has been resolved by opening a ticket with Microsoft to fix something in the backend, also we had to recreate the policies, after that we could see the DLP detection in Exchange and Teams.
BaselFawal What was the fix in the backend? Our tenant isn't detecting SSNs in attachments to emails using notifications but can detect them in the body or subject. Not sure if this is related? Thx
- Hi tshinkle1, it should detect in both the attachment and message body,
you better open a ticket with Microsoft
Just wondering if you have tested the policy for other locations, like SharePoint, I mean uploading a document with SSN in SharePoint site, it should be visible in activity explorer in the DLP.BaselFawal
I tried creating EP and Exchange policy with same SIT, but the exchange one is not working whereas the EP one is detecting as expected.Kindly suggest the workaround, I already had a case raised with MS but yet to get a reply.
we are experiencing this same issue as well. dropping the file in the SIT works, however the entire email will not flag. Avisheck
