Forum Discussion
Jan 10, 2022
As an MVP for 25 years, why am I not included when top contributors are filtered to show only MVPs?
The question is in the Subject.
EricStarker
Jan 10, 2022Former Employee
Top contributors are calculated as a list of all post authors or replies ordered by the number of likes they have in the current board or category.
If you aren't included, it would be because your stats aren't the top based on our system. Sorry about that.
Jan 10, 2022
Hi Eric,
I do appear in the list when it is NOT filtered. It is when it is filtered to show only MVP's that I do NOT appear.
In other words, even though I am a current MVP and have been for 25+ years, my MVP status is NOT recognized.
I do appear in the list when it is NOT filtered. It is when it is filtered to show only MVP's that I do NOT appear.
In other words, even though I am a current MVP and have been for 25+ years, my MVP status is NOT recognized.
- EricStarkerJan 10, 2022Former Employee
Doug_Robbins_Word_MVP Your MVP status was automatically added to a different account with your name - this one. I'm assuming this is also you, since there is only one Doug Robbins in the MVP program. That's likely why, when you joined the Tech Community again in November of 2021, your new account was not associated with your MVP status since your old account already was.
I have granted you the MVP role on your new account, so you should now show up correctly.
- Jan 11, 2022
EricStarker Thanks, Eric.
Yes, that is me though I have no recollection of creating the other account.
It prompts me to raise the issue of why Microsoft has so fragmented their community support facilities. To begin with, we had the NNTP newsgroups, which were a real community. Then, they were replaced by the Answers Forums and some time later, along came the Tech Community and more recently, if I am correct, Microsoft Q&A. I find the latter really cumbersome and do not venture there very often. As far as the Tech Community and the Answers Forums are concerned in the Word hub, both Jay Freedman and Stefan Blom and more recently I, in the case of the Tech Community, are very active in both.
While the Tech Community does have the advantage of being able to include files, I do not find it as easy to work in as the forums.
- EricStarkerJan 11, 2022Former Employee
Hope everything is now fixed for you with regard to your MVP status and showing up under top contributors! Sorry for any hassle there.
With regards to community support, I can understand your frustrations around feeling the Microsoft community experience is fragmented. The intended use case for Tech Community is more around sharing best practices, solutions for many, while Answers/Q&A is aimed at direct immediate support needs.
I can also share, with regard to any frustrations around this community platform, that we are continuing to update the Tech Community and improve it iteratively. If you have specific concerns or ideas, feel free to share them here or post them in our Community Ideas board.
- DeletedJan 11, 2022
EricStarker Hi
I have a question because according to the code of this Community, a Member should write an email directly and explain it?
Please give me a tip to others that will be helpful in such problems.
Thank you
- EricStarkerJan 11, 2022Former EmployeeI'm hoping I am interpreting your question correctly - yes, we do recommend members reach out to us directly via email regarding their MVP status, but we also try to provide support wherever we can (as in this case, on a message board thread) given the sense of urgency. We like to go above and beyond wherever we can!