Forum Discussion
darrellaas
Jul 20, 2016MVP
Discussing the vision, plans and improvements for this new Office 365 Network.
MichaelHolste kindly agreed to more openly discuss the vision, plans and improvements coming for this new Office 365 Network. I'm sure AnnaChu and the rest of her team will pitch in. There has been m...
- Jul 20, 2016
Thanks for kicking this off. I'll share what I can at the moment and please remember that we have many things in the works. Also, thank you for highlighting that this is in Preview, so many things are subject to change. We wanted our community with us on this journey, and the nearly all of the feedback we've received has (in some way or another) been incorporated into our issues logs, immediate fixes, ongoing fixes, and long-term planning. Many of these features also help bring in even more internal PMMs and Engineering, which will make the network a more valuable place for everyone.
Please keep in mind: This thread is to discuss our plans and improvements for this community on this network. We'll try to share as much as we can. Let's stay positive if possible.
- Will there be a mobile app? As @Jeff Medford noted on the announcement thread on the old site, we are developing a responsive mobile web experience. We are looking at the need for an app, but don't have anything solid to share right now.
-What are current and future features of the platform that will help create community? Following, collaborative groups, co-authoring spaces, a feed for all conversations and people I follow.. Too much to mention everything, but I will make note of some big ones.
1. As you can see, I am already using a neat feature here that improves readibility, emphasis and ultimately accuracy of information exchange. Rich text editor! We can embed videos, use bold + italics, <insert code> and even add spoilers. While tangentially related to community, I did want to call this out.
2. Scale. As many of you know, this community helps us scale and helps us reach the many, many folks who are in the Office 365 Community but not the Office 365 Network.
3. Discussion styles. We have numerous ways to have conversations here. Including blogs, boards, idea exchanges (vote on it!), contests. We can pick the right medium for the right time.
4. Permissioning. I may have just created that verb. We can set a large number of permissions for the styles in no. 3 so that the right folks can see the right information. We can pin, read-only, set as private, stage things, open things and lock posts. While this has obvious community management benefits, it also helps us find, surface, and promote solutions and discussions, which helps us all.
5. Search. Try it. The search is powerful and will help new members and unathenticated members discover what they are looking for. If content is king, this is the red carpet. We also have analytics relating to search results (and when no results are shown). This helps us fill gaps in content, documentation, and product needs.
6. Community structure. This helps EVERYONE navigate the network. By having a structure of nested groups, our community now has clearer paths to information and subcommunities. Please note: we are currently working on this structure to surface more information (like the nav menu links) and reduce scrolling, clicks, etc. Please be patient here.
(Coming Soon).
UserVoice Integration. An integrated way to share your ideas and feedback, all within this community experience. This also means there will be a whole lot more MS engineers patrolling these waters.
UI Improvements. Improving the functionality, look and feel. We’re hearing this feedback loud and clear. We don’t want to hold the release of Preview until the details were hammered out. You’ll see changes every day. Some big, some small.
Events. Have a User Group meeting or other industry-related event you’d like to promote? We’re building an events area and process to help you highlight your events.
Ignite. Big things here. Stay tuned!
Thanks for reading and I am excited for the things to come! There are TONS of other features to make note of, and I'll do my best to respond to as many people as possible, but now we need to get back to work building and improving this network.
-Mike (Community Team)
MichaelHolste
Microsoft
Jul 20, 2016Thanks for kicking this off. I'll share what I can at the moment and please remember that we have many things in the works. Also, thank you for highlighting that this is in Preview, so many things are subject to change. We wanted our community with us on this journey, and the nearly all of the feedback we've received has (in some way or another) been incorporated into our issues logs, immediate fixes, ongoing fixes, and long-term planning. Many of these features also help bring in even more internal PMMs and Engineering, which will make the network a more valuable place for everyone.
Please keep in mind: This thread is to discuss our plans and improvements for this community on this network. We'll try to share as much as we can. Let's stay positive if possible.
- Will there be a mobile app? As @Jeff Medford noted on the announcement thread on the old site, we are developing a responsive mobile web experience. We are looking at the need for an app, but don't have anything solid to share right now.
-What are current and future features of the platform that will help create community? Following, collaborative groups, co-authoring spaces, a feed for all conversations and people I follow.. Too much to mention everything, but I will make note of some big ones.
1. As you can see, I am already using a neat feature here that improves readibility, emphasis and ultimately accuracy of information exchange. Rich text editor! We can embed videos, use bold + italics, <insert code> and even add spoilers. While tangentially related to community, I did want to call this out.
2. Scale. As many of you know, this community helps us scale and helps us reach the many, many folks who are in the Office 365 Community but not the Office 365 Network.
3. Discussion styles. We have numerous ways to have conversations here. Including blogs, boards, idea exchanges (vote on it!), contests. We can pick the right medium for the right time.
4. Permissioning. I may have just created that verb. We can set a large number of permissions for the styles in no. 3 so that the right folks can see the right information. We can pin, read-only, set as private, stage things, open things and lock posts. While this has obvious community management benefits, it also helps us find, surface, and promote solutions and discussions, which helps us all.
5. Search. Try it. The search is powerful and will help new members and unathenticated members discover what they are looking for. If content is king, this is the red carpet. We also have analytics relating to search results (and when no results are shown). This helps us fill gaps in content, documentation, and product needs.
6. Community structure. This helps EVERYONE navigate the network. By having a structure of nested groups, our community now has clearer paths to information and subcommunities. Please note: we are currently working on this structure to surface more information (like the nav menu links) and reduce scrolling, clicks, etc. Please be patient here.
(Coming Soon).
UserVoice Integration. An integrated way to share your ideas and feedback, all within this community experience. This also means there will be a whole lot more MS engineers patrolling these waters.
UI Improvements. Improving the functionality, look and feel. We’re hearing this feedback loud and clear. We don’t want to hold the release of Preview until the details were hammered out. You’ll see changes every day. Some big, some small.
Events. Have a User Group meeting or other industry-related event you’d like to promote? We’re building an events area and process to help you highlight your events.
Ignite. Big things here. Stay tuned!
Thanks for reading and I am excited for the things to come! There are TONS of other features to make note of, and I'll do my best to respond to as many people as possible, but now we need to get back to work building and improving this network.
-Mike (Community Team)
- RobOKJul 21, 2016Bronze Contributor
I posted this in the Yammer area, not knowing this existed:
As a role model for a highly usable, high volume, I suggest Digital Photography Review (DPreview.com). See https://www.dpreview.com/forums/1021 as an example. Usability features I like:
- Condensed listings (very little wasted space vertically)
- Threaded listing vs Flat display of posts (easiliy toggled)
- Last post date/time in thread list, Up votes displayed in thread view,
- Dark and Light themes
- Strong profiles, tagging, Private Messaging
- Clear replying and easy quoting
- alerts on threads
- blocking users
- strong moderation of clearly defined communities
I know there is no point in talking about the Yammer community going away, so I hope providing examples of good forums and identifying the usability features, you will get some good ideas. Not sure why I am posting this in the Yammer forum, but there is no "meta" discussion area.
I think the O365 Network (Yammer) has/had a lot of power users. I think a key is going to make a community that works for both the newbies and power users. I think DPreview does that well.
Good luck with this, I hope for some fast evolution!!
Rob.
- darrellaasJul 21, 2016MVPThank you Mike for starting to lay out the future of the network so we can give feedback. One successful way the Yammer network encouraged interaction was use of the app and notifications. It was easy to receive, visit the conversation and respond. Most importantly, you had the mechanism to join an almost live conversation.
Email notifications with full content, that can be replied to meant someone on the move who didn't have the app could participate easily.
What is planned for this new network in regards to notifications that drive conversation? Will the email notifications be reply-able?
Is your team ready to share more about whether or not there will be an app? - Johannes WeiserJul 21, 2016Iron Contributor
MichaelHolste wrote:[..] we are developing a responsive mobile web experience. [..]
Hey Mike,
quoting you from your message above: By "responsive" I assume that you are talking about different layouts for the destop/tablet/mobile experience as determined by different layouts for each screen/platform.
The current status seems to be that the platform is locked in what I'm guessing is the tablet layout.
Will this change?
- DeletedJul 21, 2016
Will give your post more thorough consideration, Mike, I promise. Meanwhile, if search is king... will it find people?
Am I doing it wrong? How do I find people with search?
- Dennis WilsonAug 03, 2016Brass Contributor
Melanie,
I just performed a search for you in here and I had to turn off "suggestions," before I could get to listings concerning you. So, it did find you but I had an extra step to get the answer.
So, yes, you can search for HUMANS. :smileyhappy:
Dennis
- MichaelHolsteJul 21, 2016
Microsoft
Deleted wrote:
Will give your post more thorough consideration, Mike, I promise. Meanwhile, if search is king... will it find people?
Am I doing it wrong? How do I find people with search?
Hey Melanie, I believe I said 'content is king'... but I can help!
Use the search bar to type in someone's name. Hit enter. Toggle the result to show User.
- DeletedJul 21, 2016Ah. I have become overly reliant on auto-generated results, rather than going to full. Spoiled, I guess.
- Jul 21, 2016Are you going to announce new features when they are released so we can provide feedback? I recommend to do it so you can evaluate what we think about them...for me usability is key, so I expect many improvements on that area
- MichaelHolsteJul 21, 2016
Microsoft
jcgonzalezmartin wrote:
Are you going to announce new features when they are released so we can provide feedback? I recommend to do it so you can evaluate what we think about them...To some degree. There are numerous small changes that will go out daily. Some larger bundles will go out as planned updates. Today, you can see we have resized the network and are fixing the hover over card.
jcgonzalezmartin wrote:
...for me usability is key, so I expect many improvements on that areaAbsolutely.
- Brent EllisJul 21, 2016Silver ContributorDisappointed at the focus on mobile web. Biggest impediment to making this place a community rather than just a reference (in what I would describe pretty overwhelming feedback)
I'm curious, for transparency sake, how much of that revolves around microsoft doesn't own the lithium platform and the platform doesn't support mobile apps or 3rd party tools (like tapatalk), so microsoft can't really custom develop it?
Some Google searches indicate lithium focus on mobile web only, so seems like microsoft just HAS to follow suit
It's gonna be alot easier to just accept it if it is a truly technical limitation, and not a choice to just ignore it- Vicki McNamaraAug 02, 2016Copper Contributor
Hi, I'm from an organisation that is new to Yammer, but has used a number of other ESN solutions and digital collaboration tools.
I agree with the previous comment about focusing on mobile responsive - based on our experience with other vendors and their products and managing users, you need to develop a solution that is both mobile responsive AND also develop native apps for iOS and Android (as a minimum). Most users want (and expect) both.
- Jul 21, 2016I agree, transparency on what's possible or not would be much appreciated