Forum Discussion
VasilMichev
Feb 26, 2019MVP
MTC is getting ridiculously slow
It takes a minute for a page to load today, what's going on? I know some people (me included) have been complaining about the performance for a while now, is anything being done about it?
Allen
Community Manager
Feb 27, 2019
I am really sorry that this is your experience, not least of which because we are actually seeing the opposite occur, i.e. pages have been speeding up as we have been simplifying our code base.
At the moment most pages on the community render in under 3 seconds, which is our target load time. That said there will be one user every 30 minutes or so where it may take longer as the cache refreshes.
We have also been able to duplicate some significant drop in community performance (where some pages take up to 10-13 seconds to load) on internet explorer. This has only recently been identified and we will be undertaking some work shortly to see what we can do to improve performance for these visitors.
I am always happy to get reports of performance issues you experience, although because of the amount of information I need from you it would probably be better to email them in to the Tech Community Team.
If you continue to experience problems on browsers other than Internet Explorer then please send us this information:
- A copy of your network tab in your browsers developer tools
- What browser and browser version are you using
- What OS and OS Version are you using
- What type of device are you loading the community on?
- Have you tried from a different network?
- What network connection are you using? i.e. Wifi, Ethernet, 3G and 4G.
- If you feel comfortable in command prompt please also run the following commands and send us the output:
tracert techcommunity.microsoft.com ping techcommunity.microsoft.com
Jandost_Khoso
Nov 25, 2019Copper Contributor
Hello
I am not sure whether this problem was addressed or not. But the website is too sluggish for me. It takes abnormally more than expected time to load pages. I am able to browse websites, blogs and perform other activities very well however MTC pages takes long time to load which is very frustrating. Any insight or solution will be appreciated.
I am not sure whether this problem was addressed or not. But the website is too sluggish for me. It takes abnormally more than expected time to load pages. I am able to browse websites, blogs and perform other activities very well however MTC pages takes long time to load which is very frustrating. Any insight or solution will be appreciated.
- HotCakeXNov 25, 2019MVPI don't know whether this forum is hosted on CDNs in different places in the world or are all people from anywhere in the world connected to the same servers in the US?
- Jandost_KhosoNov 25, 2019Copper ContributorIt is not this forum only. The entire MTC including loading/updating profile is so slow.
- HotCakeXNov 25, 2019MVPYes that's right i meant the whole MTC. even refreshing my profile page takes nearly 10 seconds.