Forum Discussion
MTC is getting ridiculously slow
It takes a minute for a page to load today, what's going on? I know some people (me included) have been complaining about the performance for a while now, is anything being done about it?
Allen
Community Manager
Community ManagerHi all,
Thanks for the extra details, we will investigate and I will get back to you as soon as I have more to share.
We want the community to be as snappy as we possibly can be, while also offering all the power users are many customizations and options as we can possibly serve. There is actually allot more data loaded via that ajax call than what you see when the page loads.
Anyway - I will update you as soon as I can.
Allen I also have huge ping response times to techcommunity.microsoft.com (around 160 ms) compared to social.technet.microsoft.com (12 ms). Sure, it depends on where you are in the world (I'm in Europe) but to be honest, that shouldn't matter in a global community. MxToolBox ping test shows 60 ms.
- Allen
Hi Jonas - we know the community is slower outside NA because we are not yet cloud migrated. Lithium are working on this for us and that will help. I am in Scotland and I can confirm your ping times aren't far off mine.
I would love to be able to say 'here you go that's it fixed for everyone' but the reality is that what ever is causing the slow response times (especially on IE) is mixture of complex connections without a simple fix. We will take the data we have had submitted by community members and we will look to see what we can do to improve and where.
As I said earlier - I will of course loop back to you once we have more to share.
- Any news? Average RTT from Germany is still 171 ms. :(
- Allen
Hi all,
The slowness individuals were talking about here were upwards of 2500ms so 171ms is fairly quick. When you think the cloud we are hosted in is state side, 171ms is about average for a trans-Atlantic connection.
Of course the next step, which we are working with Khoros (formally Lithium) on is moving our community into the cloud, which will improve RTT across the board.
We will share more on this in due course.
