Forum Discussion
VasilMichev
Feb 26, 2019MVP
MTC is getting ridiculously slow
It takes a minute for a page to load today, what's going on? I know some people (me included) have been complaining about the performance for a while now, is anything being done about it?
Behzad_A
Oct 08, 2019Brass Contributor
Each page load takes 17-25 seconds for me and some times don't load page for me
HotCakeX
Oct 08, 2019MVP
I noticed that during most of the time I'm waiting for a forum page to load, I'm getting this message
and the other one is" waiting for the 'websiteName' "
I even sometimes get this error when I click on an entry on my notification bell list
- AllenOct 08, 2019
Community Manager
Hi all,
Thank you for your updates, we to have seen some degradation of the site performance over last 7-10 days, with occasional messages like 'Your request is being processed' showing up.
We are exploring those urgently with Khoros.
HotCakeX - We have not seen the messages your seeing but also the servers which we are on today are hosted in San Jose, CA so folks with slow peerage / data connections to the USA will see slower loading times.
We completely understand that slow speeds are not good and so there are a number of projects we are working with Khoros to bring to fruition, some of them are (in expected order of delivery):
- CSS styling will only load rules for the page your currently on
- A homepage refresh (which will also feed into other pages across the site) of which page load time will be an important factor
- A move to a Geo-Redundant Azure backbone that will allow us to scale better and ensure content is delivered to end users in a more efficient manner.
The exact delivery of these is still being worked on but the CSS Styling changes are being implemented in the next month or so.
Obviously these are large tasks and its important we get them right, please do keep sharing your experience with us and I will update you with more information as these improvements come on stream.
All the best
- HotCakeXOct 08, 2019MVPThank you for the info,
Have a good one!- VasilMichevOct 16, 2019MVP
For the past few days, performance is beyond slow. What happened?