Forum Discussion

SergeiBaklan's avatar
Apr 05, 2021

Since you last signed into the Tech Community

New email notification looks nice from graphical design point of view, but less useful on practice. If in old style notification I may see who, when and, most important, about supplied the post without shifting on reading pane, e.g.

now I see much less

Practically I see only that new post appeared somewhere within my subscriptions. Thus with every new email I have to check reading pane where the subject and the body of the post are less accented parts.

 

By the way, what on practice means "Since you last signed into..."? If I signed (but don't check posts) does that mean I won't receive notification on posts appeared when I was signed in?

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    wroot 

     

    Isn't that just because the subject of the post is Since you last signed into the Tech Community?? I deleted the dots from the original post so you can see it changed.

    • Allen , subject is back, thank you!

      Old style was more informative, in addition in third line it was info who published the post. But even without that it's much better.

    • wroot's avatar
      wroot
      Silver Contributor
      Ah, yes πŸ˜„ Not a best name for this post πŸ™‚
  • wroot's avatar
    wroot
    Silver Contributor
    When i am not the first one to complain, then it must be really bad πŸ™‚

    Since you last signed into doesn't make sense when it comes for every notification. This is not summary.
    Same title is very not helpful
    I also don't like that huge image at the top. Now i always have to scroll down to get to the part i really care about. And on mobile this is just horrible. It puts that "Since you last" vertically. So it looks like
    S
    i
    n
    c
    e
    etc. So i have to scroll a lot to get to the message. Pixel XL, stock Android 10.

    I can try the plain text format, but i like to have links in the emails and some sort of formatting. And why do i have to change to plain text. Just use some sort of focus groups to test your changes. I want to focus on getting information and discussion things with people here instead of fighting through your never changing design experiments lately..
      • Allen's avatar
        Allen
        Icon for Community Manager rankCommunity Manager
        Hopefully you have now all seen that put the subject of the email back to the old way is exactly what we have done.

        The issue with the text getting squashed on mobile devices is actually an issue with how some mail clients handle the scaling of mail and we are looking to see what we can do to help here. Unfortunately its not like a website where we can simply hide the image for certain screensizes.

        Allen
  • I used to know what Techcommunity was alerting me/what basic subject so I could scan topics. Now EVERYTHING comes with this non helpful "Since you last signed into the Tech Community". Please put back some sort of indicator as to what forum/blog property has sent the alert.
  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Interesting.. we didn't change the plain text language. Part of the issues is the email template system uses the same template for any subscription notification, weather that be an immediate notification or one that contains a summary so its hard to give something that's granular enough to make this insightful. We will take a look and see what we can do.
    • It just changed on Monday so that every notification has exactly the same subject line. Can't you go back to the old email template system that was more helpful to know what notification you received?
    • Hi Allen,

       

      Is immediate notification as shown on the below image.

       

      And also in the past TechCommunity has changed something on the sent emails that Outlook does not treat the emails like a Thread like before.

       

       

    • Thank you. Just in case that's how the body looks like in its middle part.

       

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    SergeiBaklan 

     

    Thank you for the feedback, if you go into your settings and go to 'Subscriptions and Notifications' and click email format (or click here: My Settings - Microsoft Tech Community), you can change your email style from HTML (or automatic) to plain text which will revert you back to the non-pretty version. This will be very similar to the old view you had before.

     

    Hope this helps.

    • Deleted's avatar
      Deleted
      Thank you! Allen Returned important information that allow you to assess quickly what the email is about! thank you again! Andrzej
      • Did this get reverted again?  I am once again getting nothing but "Since you last signed in" for Sharepoint blog/Exchange blog all of my blog subscriptions.

      • Allen's avatar
        Allen
        Icon for Community Manager rankCommunity Manager
        Hi Nuno,

        Did you try the plain text option above?
    • Allen 

      Thank you, I'll try. Perhaps that fixes reading pane, but emails list stays not informative.

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