Forum Discussion
TheShaunSaw
May 15, 2020Silver Contributor
Problem when entering fullscreen mode on YouTube
From many days I am seeing that sometimes when I try to enter fullscreen mode on YouTube, a weird thing occurs, the browser does not go to fullscreen mode, stays in windowed mode and the video shows a very weird resolution which appears to be a square on the screen.
I have also sent feedback about this issue through the in-app feedback tool (Alt+Shift+I) in Microsoft Edge.
- DiogoSousaIron ContributorSame issue here here with Dev 85 but strangely, this issue happens with my Surface Pro 3 and not with my Lenovo L480! weird....
- wbplutoBrass Contributor
DiogoSousa Me too, it was fixed when I disabled HW acceleration.
On Surface Pro 7
- Rico AlexanderCopper Contributor
wbpluto But what do you lose without hardware acceleration.
- Deleted
Thank you both for reaching out. This is a known issue that we're tracking and looking into internally. It sounds like TheShaunSaw has already submitted feedback for this, but wbpluto, it would be great if you can send us diagnostic data too (Shift+Alt+I.)
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- Rui_PalhinhasCopper Contributor
I've also been seeing this for a while in Youtube however today was the first time I experienced it on a different site - this time it was when trying to see a Facebook photo in fullscreen.
I've sent feedback with diagnostics on that.
I would also add that the issue with Youtube doesn't happen every time, I don't think it fixes itself by restarting the browser but I think it doesn't happen immediately after a fresh restart of the computer (haven't really tested to be honest, it's just my gut feel)
Edit: it seems at least with Facebook the issue is resolved by closing and reopening the browser and then navigating to the page again (I just copy & pasted the address, didn't try reopening the tab)
- Deleted
Rui_Palhinhas Good to know! Thanks for submitting feedback, and I'm glad to hear that you found a resolution.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
- TheShaunSawSilver ContributorI hope that this issue is fixed before Edge ver. 84 is released out to the stable version.
- wbplutoBrass Contributor
TheShaunSaw Still on Dev v85:
- SiKeiBrass Contributor
wbpluto Same issue ( Edge canary 85), fixed disabling hardware acceleration ( edge://settings/system ).
- wbplutoBrass Contributor
TheShaunSaw I also encountered the same problem. Hope to fix it soon!