Forum Discussion
Mani333
Jan 06, 2025Copper Contributor
User is unable to login to Mailbox
Hello experts, We are in Hybrid environment and one of the user which was recently re-enabled an AD account as the user is returned back to us, is unable to login to mailbox Steps we done Re-enabl...
Mani333
Feb 04, 2025Copper Contributor
Is there any chance of losing the users mailbox or one drive data during this process
VisionLarga
Feb 08, 2025Copper Contributor
Its also worth checking if the users onedrive data got restored after you re enabled the user. Do you get any correlation ID error when you click the mail tab of this user in the M365 admin center?
- Mani333Feb 08, 2025Copper Contributor
Yes onedrive data is also there and no correlation errors for this account,
They are able to login from mobile but from web it's not working