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Qualdo
Copper Contributor
Dec 19, 2024

Deployment on a CSP managed tenant

There is a public transactable offer that is listed. Based on customer requirements and pricing negotiations, we are deploying via private plans. However, when the customer account is managed by a CSP (rather than pay as you go), the transactions reflect in the name of the CSP and not the end customer leading to processes like Top Tier not recognizing it as an individual customer. Is there a best practice for the same?

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