partner center
11 TopicsTax profile requiring an US-tax form for non-US account
Hello, all. I am about to submit a first version of an app to MS team evaluation before it goes to MS Store and one of the steps is to fill out a tax profile. While filling it in my partner center page, which is a dev account registered out of the US, it comes to a point where it wants a W-8BEN filled even after informing in at least 2 occasions in the same process that I am not based in the US, I am not US citizen and I don't pay tax in US. Why does it still want a W-8BEN given the above explanation, and considering that any future revenue is not made in the US? Any explanation will be appreciated.19Views0likes0CommentsMultitenant and Marketplace publishing, issue with Solution Designation
We have our solution published on Microsoft Marketplace using Partner Center. This is first / main Partner center MPN Location and Microsoft tenant in Europe. Now publishing requires having Solution Designation. We need to publish this solution on another MPN Location / Microsoft tenant in US. On the second / child tenant, we did not reach the Solution Designation, so it is not active. Therefore, we are unable to publish solution on Microsoft Marketplace due to missing Solution designation. Should Solution Designation status be automatically inherited from partner (main) to child tenant / locations? How can we grow revenue etc to reach solution designation, if we cannot publish (already successful) solution on Marketplace.40Views1like1CommentIssues with Partner Support
I am having some problems with Partner support (created a ticket over a month ago and they kept asking for information saying that it was ok and then asking for the same information again and in the last two weeks they just ignore the emails). I am wondering if anyone else has have similar issues in the past and how can we escalate this (Usually based on the v- account I can contact some of my contacts in Microsoft and they can help me escalate within the team, but it seems that the partner support team uses the generic email address removed for privacy reasons)?162Views1like6CommentsApp Source Canvas App - how to prevent customers seeing code and functionality
We are a small ISV and have published a PowerPlatform solution with a canvas app. While we published as a managed solution, etc. we are seeing that our customers can edit the app and see all the code and functionality we've built. Our 2025 plan includes ramping up several new App Source offerings with Canvas Apps included, but we won't be doing that if we can't protect our efforts and someone can easily replicate. Any help or guidance is greatly appreciated! After a customer purchased this solution, this is what they can see when selecting "App" - clearly you can see they can edit it and did confirm they can go in an navigate through the app in the editor and see al the code, etc. This is the solution view - it is working as expected by preventing the editing. This is the offer. Business Apps – Microsoft AppSource37Views1like1CommentPrivate Plan with $0 Price
I have created an offer in the marketplace with two plans: one public with a listed price and one private priced at $0, available only to my tenant. This is mentioned in the FAQ here. https://learn.microsoft.com/en-us/partner-center/marketplace-offers/marketplace-faq-publisher-guide#how-can-my-own-employees-use-our-offers-from-the-marketplace-without-being-charged- Do my employees still need to provide credit card information to use the private plan?208Views0likes5CommentsAzure IP Co-sell Eligibility
As per documentation, one of the current requirements is: "At the organization level, generate at least USD100,000 of Azure Consumed Revenue or Marketplace Billed Sales (via the commercial marketplace), over the trailing 12-month period". Our solution naturally has low consumption rates; however, it plays a crucial role in helping end customers migrate and modernize their applications on Azure, thereby significantly driving ACR consumption for those customers. Question: Could our solution still be considered for IP Co-sell based on our customers' ACR increase?83Views0likes1Commentdon't have the option to add the updated package in the Partner Center - Product update
my application has an updated version. I want to submit the updated package to the Partner Center - Product update. but the submit option doesn't show up there. Does anyone else have the same issue?Solved70Views0likes1CommentDeployment on a CSP managed tenant
There is a public transactable offer that is listed. Based on customer requirements and pricing negotiations, we are deploying via private plans. However, when the customer account is managed by a CSP (rather than pay as you go), the transactions reflect in the name of the CSP and not the end customer leading to processes like Top Tier not recognizing it as an individual customer. Is there a best practice for the same?34Views0likes1CommentMSIgnite 2024 in Chicago
#MSIgnite 2024 in Chicago was an amazing event. Major investments by Microsoft are being made on AI, CoPilot and Data Center Infrastructure. If you were able to attend Microsoft Ignite 2024, I'm sure that you left inspired and ready to innovate. Satya Nadella highlighted several key advancements: AI Integration and CoPilot Enhancements Windows 365 Link Data Center Infrastructure Chips Security Initiatives Quantum Computing Milestone Looking forward to #MSIgnite 2025 in San Francisco. Save the date for the week of November 17, 2025 and sign up to get notified when more event details come out. https://ignite.microsoft.com/en-US/home?wt.mc_ID=ignite2024_esc_corp_soc_oo_li_MSE_SavethedateExecs72Views2likes1Comment