Forum Discussion
Office 365 Home DKIM Configuration
Hi, I have an Office 365 home account and have configured a personalised email address using GoDaddy. I have configured SPF on the GoDaddy Domain that appears to work. Is it possible to setup DKI...
Hi Vasil,
Thank you for your response however GoDaddy do provide instruction on how to configure this but I need configuration information from Microsoft to do this. I have found this for O365 Business accounts;
https://docs.microsoft.com/en-us/office365/securitycompliance/use-dkim-to-validate-outbound-email
However I have not found any instructions and configuration information for O365 home. What I need is Microsoft to confirm if configuring DKIM is possible with O365 home and if so provide the required settings to do so. Only Microsoft can provide the configuration management information as they have done for O365 Business.
Regards,
Simon
SimonRear open case with Microsoft O365 SUPPORT team and they should be able to help you with the DKIM Configuration
I have opened 2 cases ..
- outlook.com help function ...
They could not help me and suggested to raise a ticket at the Microsoft Support Team - a ticket Microsoft Support Team, gave different challenges ... which category .. ended up at the category outlook/office ... This resulted that they could not help me.
However they (Microsoft Support Team) suggested the uservoice.com suggestion below for adding DKIM support:Enable DKIM for Office 365 Home with custom email domain
https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/38177803-enable-dkim-for-office-365-home-with-custom-email
The Office 365 Home subscription allows you to use your your own email domain. However, there is no option to enable DKIM and without it, outgoing email often ends up in the recipient's Spam folder, making the custom email domain capability useless.
Please expose the DKIM setting on the UI for O365 Home subscribers.
The feature itself is already implemented and available in the Business edition, but requires the Admin panel which does not exist in Office 365 Home.
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For extra exposure purposes I have created the same article in the Office 365 Security & Compliance section.
Office 365 Security & ComplianceEnable DKIM for Office 365 Home with custom email domain
Microsoft says they are moving away from UserVoice for feedback and says to use other forums like techcommunity. So, I just wanted to see if there are any updates on this topic. I would like to migrate my family email to O365 Family and Outlook.com and use my custom domain, but I'm afraid email from us will be rejected with out DKIM signatures. Does anyone know if there are plans to implement this in the future?
There is/are no response(s) by Microsoft to the uservoice request links mentioned in my response.
Both links are dead ... as these parts of uservoice have been decomissioned.
The only (non) office365 uservoice link which is still active .. is in the outlook.com section ... which I created overtime in parallel
Below the subject and link which can (still) use some votes ...
(for as long as it is alive
) ==========================================================
Enable DKIM for Office 365 Home / Microsoft 365 Family mailboxes with a personalized email address
The Office 365 Home / Microsoft 365 Family subscription has a premium option which allows you to use your own email domain.
However, there is no option to enable the DKIM security measure in the premium interface for your own personalized email addresses / own email domain.
Without DKIM, outgoing email often ends up in the recipient's Spam folder, because the mail is not signed and authenticity can not be verified.Can you enable the option to enable/configure DKIM in the outlook.com UI for Office 365 Home / Microsoft 365 Family subscribers?
(just like you enabled the personalized email addresses in the past with your partner GoDaddy)At this moment DKIM is enabled as a security & brand protection measure for the default Microsoft domains outlook.com/hotmail.com/live.com.
The same functionality should become available for the personalized email domains hosted on the outlook.com infrastructure/platform.
Also, because the feature itself is already implemented and available in the Business edition, but requires the Admin panel which does not exist in the outlook.com UI.
- outlook.com help function ...
Deleted I have the same issue, please publish the solution here after the ticket was closed. Thanks
- Hi Vinod, sorry to say I was not able to log a ticket. I called Microsoft but after a lengthy discussion outcome this is not possible with personalised domains. This is disappointing since it appears personal office 365 subscribers are not able to protect emails using DKIM. I hope this changes in the future.
tiramisu DKIM, SPF, DMARC is needed only if you own any email domains. For home subscription, i dont think you have Email Workload available. So you really cannot configure DKIM yourself. instead, you have to rely on the email service provider such as outlook.com or live.com, etc.
Email services available in Business Premium/Essential and Enterprise and Academic subsctiptions
Deleted I use my custom domain with Office 365 Home and I receive lots fake sender E-Mails. Your statements are therefore not true.
Thanks Vinod, can you please confirm how I can do this, I am an Office 365 Home subscriber, not business subscriber?
