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Your organization doesn't allow you to download, print or sync using this device.
We have started to roll out and migrate our users content to SharePoint and OneDrive and starting to notice more and more users getting the following:
"Your organization doesn't allow you to download, print or sync using this device. To use other actions, use a device that's joined to a domain or marked compliant by Intune. For help, contact your IT department."
This seems to be happening on a mix of desktop and laptops.
We have a Hybrid environment at the moment with everything being done in AD and being synced back to AAD.
So far we have tried re-joining the device to the domain, the Windows 10 Accounts Edge plug TNA.
dsrecmd is not the same for all devices with this issue also!
Can anyone offer any advice or suggestion?
The effective solution we discovered is to execute dsregcmd.exe /leave and then have the user login with their UPN instead of the SAMaccountName, which is our usual practice in the organisation.
- I have encountered a similar issue with newly enrolled devices that are complaint and configured correctly. However, when some users tried to access the web version applications they would get this error message. A way I was able to fix this issue is by clearing the Cache and cookies on Edge or Google Chrome and that fixed the issue immediately . Hope this helps someone.
The effective solution we discovered is to execute dsregcmd.exe /leave and then have the user login with their UPN instead of the SAMaccountName, which is our usual practice in the organisation.
- Exactly the same issue, not resolved yet.
- Probably a bit late to the table here, but I just had this exact same issue today and in my case the rootcause was that I had to look into Intune - Devices - Conditional Access.
In your policies overview, check the policies that are "ON" and verify that none of these are causing your issue.
In my case I was playing around with Conditional Access Policies, only to find out I somewhat locked myself out and forgetting how I caused this issue.
So, go to intune and verify your conditional access policies! - Hello, this should help https://docs.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices
Look at the first "Note" in purple as well.- They are not unmanaged devices tho.
MA038814 If you limit access on unmanaged devices, users on managed devices must use one of the supported OS and browser combinations Conditions in Conditional Access policy - Azure Active Directory | Microsoft Docs or they will also have limited access.
