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JamesCook's avatar
JamesCook
Copper Contributor
Oct 08, 2020
Solved

MS Learn Unauthorized Sandbox use detected.

My account got flagged today for unauthorized Sandbox use. Odd because within the last few days I completed 2 modules using 1 sandbox environment as per the module instructions. Now I have to wait several days but I'm attending some hands on training at the Start. Dev. Change. event next week (I believe asks users to follow some of the modules which include some sandboxes)

 

Has anyone experienced this, why it gets flagged, and how long it took to resolve?

 

Seen an issue last year they addressed where large number of users were blocked and they quickly rectified this.

  • Robert_BPJamesCook 

     

    Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

     

    Best,

    Mark Smith

    Developer Interactivity, MS Learn

  • KarthikLaks's avatar
    KarthikLaks
    Copper Contributor

    markjulmar Yun_Lu

    Hi, I am going through Microsoft Learn to prepare for AZ 303 certification and the sand box is suspended for my account now. could you please help to resolve this to continue my learning?

    My account name: karthikeyan33kk@outlook.com

     

    Thanks and Regards,

    Karthik 

    • markjulmar's avatar
      markjulmar
      Icon for Microsoft rankMicrosoft

      Robert_BPJamesCook 

       

      Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

       

      Best,

      Mark Smith

      Developer Interactivity, MS Learn

  • Thanks all for flagging this. I've reported in on my end and hopefully there is a resolution soon!
  • Bill_Toner's avatar
    Bill_Toner
    Copper Contributor
    Yes, the same happened to my account. I was just a couple modules into the path for AZ-204 and now I'm stopped cold. I submitted the appeal and hope it is resolved soon, as I was really hoping to get into my exam prep. Between that and the Azure/O365 issues this week I'm wondering if I should still proceed with the exam.
  • Robert_BP's avatar
    Robert_BP
    Copper Contributor

    JamesCook 

     

    Yesterday i completed several learning using three sandboxes, today i receive the same message that you when i try to load a sandbox.

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