Forum Discussion
DazzaJay
Apr 15, 2020Copper Contributor
Can't change Microsoft Teams Profile Picture (Receiving Error)
Hello! I'm having a bug with Profile Pictures. I've tried changing it many times, but I receive an error every time. What makes this stranger is I have never set a profile picture in Teams but some...
- Sep 02, 2020
driggs63 If you are using the payed version of Teams and can't change your profile image it is probably your admin that configured a policy to prevent this.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63389
LinusCansby
Apr 23, 2020MVP
Laurie Pottmeyer I think it is related to the change to follow the Exchange policy for profile picture changes. But the problem is that Teams free users do not have the ability to change this policy, since they don't have one.
I've seen a couple of questions about this from multiple Teams free users this last week, all with the same problem that they can't change their profile picture and I have the same problem in my Teams free organisation.
Since the problem is in Team free and there is no support for them can you check internally if this is a problem that can be fixed? At least we will get fewer new threads about this error (I guess people didn't see your tweet about not searching first).
driggs63
Sep 02, 2020Copper Contributor
Do you know if there is a work around yet? We are using TEAMS at work and it suddenly stopped letting me change my picture. Thanks.
- LinusCansbySep 02, 2020MVP
driggs63 If you are using the payed version of Teams and can't change your profile image it is probably your admin that configured a policy to prevent this.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=63389
- Clement_BouteillerDec 10, 2020Copper ContributorI sure I don't have the payed version of Teams,but I could if you can show me it.
- Clement_BouteillerDec 15, 2020Copper Contributor
Clement_Bouteiller I can't find out why error 404 is happening here my proof