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Reylin4's avatar
Reylin4
Brass Contributor
Dec 19, 2019
Solved

Changing Notification Settings for all users on a Team

Is there a way to change the notification settings for everyone that is part of a Team Channel? In other words... we have a channel in our Teams chat that we want everyone to receive notifications for whenever there is a reply in that channel. 
I don't mind using PowerShell or whatever I need to use in order to achieve this. We just want everyone on the team to receive notifications for all replies in a channel. 

 

Background:
We attempted to migrate a client group to Teams in order to enable functionality with our Office 365 setup. We have an app for them to use, and we have a Site that we share files on, etc. This group of people are newer to technology, so having everything be user-friendly is a must. 
The problem came up that nobody was receiving notifications for replies in the Team channels. They are only used to SMS text messaging and group texting, so they want to use the channels similarly to group texts. 
The group ended up switching back to texting because its easier for them to use. We need them to switch to Teams, so we want to fix this issue for them and make things as easy as possible. 


  • No, only the users themselves can modify their notification settings, you cannot control this on their behalf. 

    • Jeff_Lamb's avatar
      Jeff_Lamb
      Brass Contributor
      I completely disagree with the suggestion, and like the notifications the way they are. I don't want all the members of a team to be notified with every conversation and every reply. That's too much communication and diminishes the usefulness of the tool. If the poster intends everyone to be notified, They simply @mention the channel or the entire team. That's easy and efficient. Otherwise, conversations without specific mentions to users, channels or the team can be considered just a conversation within a room, without directing it at anyone in particular. Those conversations are available to the members to view and respond, but their attention is not required. It's a great concept for projects where lots of people interact. Keep the conversation in the appropriate channel, and only @mention the people who MUST see it.
      • tjr04's avatar
        tjr04
        Brass Contributor

        I don't really care if they are default on or off, though I see good reason for both. What makes no sense to me is :

        1. Team owners can't override a user's settings, or at least set them at creation. It seems vital for owners to configure the team for the team's specific use case. (Especially in education)
        2. Team owners can't see an individual's notification settings per channel. Sending messages currently is like throwing a dart in the dark. I have no idea who is or isn't seeing what has been posted.
  • Reylin4 

    I suggest you all sign-in to UserVoice to vote for this enhancement request. Link: https://microsoftteams.uservoice.com/. If you search for "channel notifications default", you will see the same or similar request multiple times. I found and voted for five requests that I found. Here is the comment I left on each page besides voting for each enhancement request: 

    "I agree COMPLETELY. This same request has been requested in other UserVoice threads. Is there any reason not to allow administrators to make sure users get notified? (1) Notifications should be ON by default. (2) Administrators should be able to turn on notifications for all users for each channel."

    • Jim Rice's avatar
      Jim Rice
      Brass Contributor

      PatrickDuganHolmes In addition, I would add that if notifications are turned on by Default, perhaps there should also be a switch that would allow only group owners to send messages to the group.  I can imagine the reason for not including this option is to prevent everyone in the company from spamming everyone else on the team with Chat messages.

      • Deliverancework's avatar
        Deliverancework
        Copper Contributor

        Jim Rice, I have that option for each channel. Use the "hamburger" for the channel and choose "manage channel" and you can change the permissions for who can post. I would like to see another layer that only admin can post and users can reply rather than only all or none.

  • BFidler's avatar
    BFidler
    Brass Contributor

    When a team channel is created and users are added the default for notifications should be set to ON. We are an organization with a significant population of technologically challenged users so when I add users to a channel they never see any activity because they don't know how to turn on the notifications.  The default should be ON please.

    • danilomezzadri's avatar
      danilomezzadri
      Copper Contributor
      I totally agree with you!
      I am trying to convince my students to join all the Teams Channels I created to interact with them on different projects. Not having them be notified automatically when I send a message is becoming a major hurtle.
  • No, only the users themselves can modify their notification settings, you cannot control this on their behalf. 

    • DMinhas_Mhealth's avatar
      DMinhas_Mhealth
      Copper Contributor
      That is disappointing. Might seem like a small thing but adds a a lot of friction on adoption
      Any plans to change this behaviour?
      • ECasagrande's avatar
        ECasagrande
        Copper Contributor

        DMinhas_MhealthI've just abandoned the idea of using Teams to communicate information to people we choose. I just e-mail them now, which is a sad workaround.

    • JonathanBall's avatar
      JonathanBall
      Copper Contributor
      Has there been any change to this in the past year?

      Seems incredibly foolish to now allow administrators to control this for an organization?
      • Chistiakov_Andrii's avatar
        Chistiakov_Andrii
        Copper Contributor
        Hi, I think it's up to the organization itself whether it's stupid or not.

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