Forum Discussion
craigmcrae
Jul 16, 2020Copper Contributor
Mac Desktop Client not working with External Webcams
The desktop mac client is no longer reading other webcams other than the default. The web client is still reading my other webcam. After restarting twice and troubleshooting, I am unable to determine...
- Apr 12, 2021
ajantonioli Interestingly, I am now able to use external webcams using the same version you mention whereas on the previous versions going back to last July I was unable to. I don't know if enabling "Developer Preview" (which I have enabled) does anything or not.
rendrag
Jul 17, 2020Copper Contributor
craigmcrae ThereseSolimeno I am seeing the same behaviour with the Teams client on mac not recognising a virtual webcam implemented via OBS (https://obsproject.com/). It is detected in the web client.
- eRayHarrisonJul 17, 2020Brass Contributor
rendrag craigmcrae This is also the case with Wirecast in that the desktop client is no longer able to see virtual cams (also confirmed as unable to see fo OBS). It worked yesterday prior to the update to 1.3.00.18164. I completely removed it and downloaded from Microsoft's website and was thankfully presented with the slightly older version (15561) and that of course restored the virtual cam functionality. To me, it's definitely a Teams bug. I've tried to mess around with the updater daemon on my Mac to hopefully not have it auto-update. We'll see.
I kept the older installer in hopes that if the update is still pushed automatically, I can go through this process again. The problem with non-user controllable automatic updates is bugs take down everyone with no supported recourse. Obviously, better testing - and virtual cams with a product like Teams is not an edge case - would be ideal.