Forum Discussion
DVipe
Mar 10, 2020Iron Contributor
Microsoft Teams Notification Sounds - Can't turn off???
I work at a rather large organization and we just switched to using Microsoft Teams. So far it has been great but what is driving me nuts is the Notification for new messages. I can't find it anywhere to turn this annoying sound off. When you have several coworkers all messaging you, I can't even wear headphones anymore it's gotten so bad.
And you can't even turn it off? My options are, "Call, Mention, and Chat" , "All", "Off"
How is these not separated? I would like it to be able to ring for calls but I don't need a BEEP every time someone messages me since I already get a banner and a flashing name.
Please let me know if I am missing a setting somewhere.
EricaMG this too was driving me nuts, I went into notifications and changed 'chat messages' from 'banner' to off.
This resolved my issue, I don't need to see every time there is a chat message, but if I'm mentioned or called it still alerts me.
I would prefer to keep the banner notification and simply eliminate the sound.
- Jim_AlexCopper ContributorI too noticed that the alert notification sounds were bothersome.
I'm able to bring up a window that allows access to Activity, Chat,Teams, Calls, etc ...
In the Chat window under Recent I can right click on the active Chat session and have an option to mute the Chat. - ps1008Brass Contributor
We're coming up on the one year anniversary of this problem being reported by customers and NOTHING has been done by Microsoft to address it. I have no idea why our company switched over to using Teams, but I do not believe that this was done with the end-users' best interests in mind. We need to use products that are maintained by companies that work hard to keep their customers happy.
- AnthonyBigotCopper Contributor
I can't agree more to this ;
Please simply add a check box selector for notification sounds
- YemencommsCopper Contributor
Really, at a time when videoconferencing is becoming so critical, I can't understand why MS have not made some of these simple fixes. The sound of notifications is maddening. And I have tried turning *everything* off (affecting in theory even incoming calls) and the notifications STILL KEEP BEEPING.
- JenworkCopper Contributor
Its still an issue in 2021. The noise is driving me nuts. I don't need to hear a chime every time someone reacts to something. I still want a chime if I'm mentioned or a new chat but every single time anyone likes/reacts is driving me nuts.
- fabfabBrass Contributor
I just found this post. The problem remains unresolved, it seems. I only just stumbled onto this because I turned off "Sound for Notifications: in my settings and for weeks now have been wondering why phone calls aren't ringing.
Please, Microsoft, you seem to literally make changes and tweaks to Teams every other day, can you please prioritize this?? Thanks
- Deleted
DVipe Step by Step video on how to turn off sound for notification in Microsoft Teams.
https://youtu.be/kulXn4hx22Y- AdamC360Brass Contributor
Deleted I'm afraid that's not a solution to the problem we're trying to solve. What's being asked for is the ability to switch off just the notification sound for the message/thread/mention popups, but still have the call notification ringer. The problem is that we currently have either no sounds, and miss incoming calls, or have sounds and get ear-spammed by every mention or conversation update.
- FletchsCopper ContributorThanks. That's great but it also stops calls ringing. We'd like the "ping" for each individual message stopping, but so the calls still ring when someone calls.
- DVipeIron Contributor
I think this could be a very easy fix on the Microsoft side.
Instead of having a drop list of only a fixed set of options, just give us the option of check boxes to select which notifications we want On/Off. It's that simple!
It seems rather silly to have the options of ALL notifications or NO notifications be your only options.
I want to be able to hear the call notification, which is the ringer.. but not hear a notification for every message that comes through.This is especially annoying when you are in a meeting or doing something else and Teams will deafen the call I am on to play me a message notification. It doesn't make sense.
- EricaMGCopper Contributor
- RobMSPCopper Contributor
EricaMG this too was driving me nuts, I went into notifications and changed 'chat messages' from 'banner' to off.
This resolved my issue, I don't need to see every time there is a chat message, but if I'm mentioned or called it still alerts me.
I would prefer to keep the banner notification and simply eliminate the sound.