PSTN forwarding (Microsoft Calling plan)
We are using Microsoft Calling Plan and have assigned 10-digit numbers to staff. One admin assistant is handling incoming (external) calls for their supervisor who does not want the PSTN calls ringing him directly in Teams. But with forwarding on, we're noticing ALL calls - including web and video, and including internal calls - are being forwarded. While this is useful for some scenarios, traditional delegation would call for distinguishing incoming external PSTN calls. What "clean" options do we have to forward the external PSTN calls to the assistant? I feel like this should already be an explicit setting in the Teams Call settings... Ideally the supervisor would retain the line for outbound and dial by name. I'm guessing I could create (yet another) call queue and assign both people, then opt out the supervisor (who does not want the incoming PSTN calls ringing him directly in Teams). But that means we lose outbound calls unless I assign a separate line to the supervisor and turn on an outbound caller ID policy that maps to the (now shared) line. Thanks!
Meeting Options are limited
Hello, I have run into a problem of not having a full access to meeting options. I would like to schedule meetings for other people in the office where I do not necessarily have to attend. I would also like to assign other people as co-hosts so that they are able to admit people and have more control of the meeting. There should be settings of being able to let people come in without waiting in the waiting room as well, but I cannot seem to find it anywhere. Here is the attached screenshot: These are the only two options I get when clicking "Meeting Options". Additionally, whenever I set up a meeting, some people are not able to respond to it because they get an error of undeliverable response: "delivery has failed to these recipients or groups". What is the issue here? Does it have to do with how Outlook is set up? How can I change these limitations and errors? Thank you so much!
Teams room reservation setting
Hello, Not sure if anyone has encountered the same dilemma as I have, but I can't seem to locate this Teams Room reservation setting anywhere. I've check on both the Teams admin portal setting & the device setting. I have basic & pro license and still do not see this feature anywhere. Device: MaxHub XCoreKit Teams app: TMicrosoft managed rooms 5.24.14101.0 This is for Panel setting but we only have a touchscreen console in the room. Settings > Device settings > Teams admin settings > Meetings and then turn off Allow room reservations. Can't find the below option (stock img). Let me know if you need anything else. Thank you!
Temas Public Preview - Not keeping the settings
Hi all, Not sure if anyone is having the same issue but recently, we notice that the Teams Public Preview toggle box is unticking automatically and every morning I need to ticked back again not to mention, that I've notice is going back to the "classic" settings where chats and teams are separated. The only around is to quit teams and reopen and it goes back to the new streamline chats & channels all in one place. Also, just this week alone I got about 4 updates on Teams, any seem the same behaviour?
Auto Attendant Call Forwarding: How to Mask Caller ID for External Transfers
Hello everyone, I have a question about the configuration of the Auto Attendant. A brief explanation of the problem: I am currently creating a hotline for one of our business units. A routing point of the Auto Attendant should be that the number 3 is forwarded to the specified external number by pressing a key. Everything works as it should. Now comes the problem: This number, to which the call is then forwarded, is the location of an attendant console (AC-Win system) of our Hipath4000 telephone system of one of our receptions. This can display which hotline the caller is currently coming from. This requires the Auto Attendant to remove the number of the actual caller when forwarding and to forward the call in the context of another predefined number. Is it possible to realize this? Via caller ID policies or something similar? Best regards EliasGreen Blocky Glitch on Shared Screen in New Teams Meeting
I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled and reinstalled New Teams, updated graphics drivers, tested her internet connection (measured at 300Mbps down by 35Mbps Up and she is the only user on it) performed normal system maintenance (SFC, D.I.S.M, CHKDSK), and restarts galore. No luck. Any suggestions would be greatly appreciated."You might not see everyone's video" - can I suppress this?
Recently (this week), I started getting this pop-up every time I join a Teams meeting: "You might not see everyone's video. The device you're using can only show a limited number of videos at this time." This using Teams 25017.203.3370.1174 on Windows 11 on a Surface Pro 6 (Core i7 w/16gb RAM). I've been using Teams on this Surface for years and have not had any issues with video. And I'm not seeing any new issues with video so not sure why I keep getting this message. I have to click to close it every time I join a meeting. Is there a way to suppress this or turn it off?Guest Accounts Not Appearing When Trying to Add Them
Hi, I am planning an online conference, and I am trying to assign the appropriate roles to the speakers so they can share their PowerPoints. I created a Guest Account for all of them, but they do not appear when I type the names. I first thought it was because they were guest accounts, but other guest accounts are shown in the menu. Is it because Teams need time to synchronize?
