PSTN forwarding (Microsoft Calling plan)
We are using Microsoft Calling Plan and have assigned 10-digit numbers to staff. One admin assistant is handling incoming (external) calls for their supervisor who does not want the PSTN calls ringing him directly in Teams. But with forwarding on, we're noticing ALL calls - including web and video, and including internal calls - are being forwarded. While this is useful for some scenarios, traditional delegation would call for distinguishing incoming external PSTN calls. What "clean" options do we have to forward the external PSTN calls to the assistant? I feel like this should already be an explicit setting in the Teams Call settings... Ideally the supervisor would retain the line for outbound and dial by name. I'm guessing I could create (yet another) call queue and assign both people, then opt out the supervisor (who does not want the incoming PSTN calls ringing him directly in Teams). But that means we lose outbound calls unless I assign a separate line to the supervisor and turn on an outbound caller ID policy that maps to the (now shared) line. Thanks!
Meeting Options are limited
Hello, I have run into a problem of not having a full access to meeting options. I would like to schedule meetings for other people in the office where I do not necessarily have to attend. I would also like to assign other people as co-hosts so that they are able to admit people and have more control of the meeting. There should be settings of being able to let people come in without waiting in the waiting room as well, but I cannot seem to find it anywhere. Here is the attached screenshot: These are the only two options I get when clicking "Meeting Options". Additionally, whenever I set up a meeting, some people are not able to respond to it because they get an error of undeliverable response: "delivery has failed to these recipients or groups". What is the issue here? Does it have to do with how Outlook is set up? How can I change these limitations and errors? Thank you so much!When using proxy on localhost teams fails to establish TCP connection for login
This is a strange problem, and it took us quite a while to get to the bottom of it. We tested on Windows 10 and Windows 11 with the latest Teams app. What is the problem? We are working on a solution the monitors network traffic for a safe school environment. As part of that we install a local proxy on Windows devices. The proxy is configured as manual proxy in the proxy settings. When requesting to sign into Teams, Teams establishes a connection to `login.microsoftonline.com`. Without the proxy that works without problems. Teams establishes a TCP connection, sends a CONNECT, TLS handshake and then encrypted data. When activating the local proxy any connection is fine (e.g. `teams.events.data.microsoft.com`, `nav.smartscreen.microsoft.com` are established just fine), but the one to `login.microsoftonline.com` is not established. In Teams this results in an error page that the login page can't be reached (it reports a 404, but it's not a 404). We ensured that nothing was blocked and there are no lower level connection errors, then we dug deeper with Wireshark. Once accessing the login page (which would trigger connection making for `login.microsoftonline.com`) we see a `SYN` being sent to establish the TCP connection, but there is never a `SYN/ACK`. The local proxy never receives this `SYN` (no connection is ever established), somehow it never reaches the destination but is "dropped". We can see that Teams tries to re-transmit the SYN, but it never arrives at the destination. A tcp `SYN` not reaching it's destination points to it being blocked somewhere, so we: - Turned the firewall off (anything that can be turned off is turned off) - Added specific allow rules for any other device control that could block. This did not help, the problem keeps persisting. (Note: We were able to reproduce this problem with a different proxy solution as well. Once we configure the proxy on localhost we run into this issue.) We also tried: - Configure the local proxy with the IP address of the machine within the local network (i.e. 10.12.128.2) instead of `127.0.0.1`: Leads to the same problem. - Run the local proxy on another Windows machine, turn off firewall and connect to the proxy on the other machine: No problems with this solution, the connection is established fine. We then tried to configure the proxy via PAC file (without a DIRECT fallback), which result in different weird behavior. In the browser the behavior is as expected - pages that are blocked by the proxy report a connection failure, pages that are allowed can be accessed. For Teams login we don't run into problems with the PAC file based settings, but Teams does not route the connection to `login.microsoftonline.com` through the proxy! The connection to `login.microsoftline.com` somehow implicitly bypasses the system wide proxy settings when using a PAC file (i.e. I see the connection in Wireshark, but it's directly established, not going through the proxy even though it is configured via PAC file). Other connections related to Teams are established through the proxy as expected. I don't think this is expected behavior. I have Wireshark traces that show all the different behaviors. If needed I'm happy to add them to this ticket. It would be great to get help with a better understanding what could be the problem. What could cause this behavior (in Teams / in Windows)? With a better understanding of the behavior we could work on overcoming this problem.
Teams room reservation setting
Hello, Not sure if anyone has encountered the same dilemma as I have, but I can't seem to locate this Teams Room reservation setting anywhere. I've check on both the Teams admin portal setting & the device setting. I have basic & pro license and still do not see this feature anywhere. Device: MaxHub XCoreKit Teams app: TMicrosoft managed rooms 5.24.14101.0 This is for Panel setting but we only have a touchscreen console in the room. Settings > Device settings > Teams admin settings > Meetings and then turn off Allow room reservations. Can't find the below option (stock img). Let me know if you need anything else. Thank you!
Temas Public Preview - Not keeping the settings
Hi all, Not sure if anyone is having the same issue but recently, we notice that the Teams Public Preview toggle box is unticking automatically and every morning I need to ticked back again not to mention, that I've notice is going back to the "classic" settings where chats and teams are separated. The only around is to quit teams and reopen and it goes back to the new streamline chats & channels all in one place. Also, just this week alone I got about 4 updates on Teams, any seem the same behaviour?
Auto Attendant Call Forwarding: How to Mask Caller ID for External Transfers
Hello everyone, I have a question about the configuration of the Auto Attendant. A brief explanation of the problem: I am currently creating a hotline for one of our business units. A routing point of the Auto Attendant should be that the number 3 is forwarded to the specified external number by pressing a key. Everything works as it should. Now comes the problem: This number, to which the call is then forwarded, is the location of an attendant console (AC-Win system) of our Hipath4000 telephone system of one of our receptions. This can display which hotline the caller is currently coming from. This requires the Auto Attendant to remove the number of the actual caller when forwarding and to forward the call in the context of another predefined number. Is it possible to realize this? Via caller ID policies or something similar? Best regards EliasOutlook plugin: Updating manifest doesn't work, Update TenantAppDefinition failed
Hello, I raised this request to the official MS customer service already and they couldn't help. The problem is as follows: We are developing an Outlook Add-In using the 'new' JSON manifest way. So far, we deployed our plugin to the Azure BLOB storage destination as it's specified by Teams Toolkit. Also, we were able to register it in the MS Teams Admin Center. Now we wanted to make some changes to our icons registration in the manifest file and ran into an unknown exception. For testing, we reverted those changes and only increased the version number. However, the error message remained as-is, although the same manifest worked some time (maybe 1-2 weeks maybe) ago. There were no changes to the manifest file since then, except an increase in the version number. The manifest can be submitted without any issues if the "ribbons" part is completely removed. However, it passes all validations described in https://learn.microsoft.com/en-us/office/dev/add-ins/testing/troubleshoot-manifest . All icons match the specifications. The same happens if we submit it as a new app. This is the error message that we could intercept in the browser's DEV Tools when submitting the manifest in the appPackage to MS Teams Admin Center (manage existing app). Sensitive info was removed: { "error": { "code": "BadRequest", "message": "Update TenantAppDefinition failed, UserId: 'beefbeef-beef-beef-beef-beefbeefbeef', TenantId: 'beefbeef-beef-beef-beef-beefbeefbeef', Exception: 'Microsoft.SkypeSpaces.MiddleTier.Common.ServiceException: Failed to execute settings store request: https://emea.settings.teams.internal.office.com/v1.0/settings/teams/apps/beefbeef-beef-beef-beef-beefbeefbeef/definitionv2, StatusCode: 400, ReasonPhrase: Schema validation errors, X-MSEdge-Ref: beefbeef-beef-beef-beef-beefbeefbeef\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.ExecuteRequestAsync(HttpRequestMessage requestMessage, String requestName, String entityType, String facet, Boolean throwOn404) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 339\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value, String ifMatch, String tenantIdForRegionLookup) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 146\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value, String ifMatch) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 118\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 100\r\n at Microsoft.SkypeSpaces.MiddleTier.Provider.SettingsStore.RegionalSettingsStoreProvider.SetAppDefinitionAsync(String appId, AppDefinitionItem appDefinition) in C:\\a\\_work\\1\\s\\Source\\Provider\\Provider\\SettingsStore\\RegionalSettingsStoreProvider.cs:line 1910\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomAppDefinitionWriter.<>c__DisplayClass10_0.<<UpdateAsync>b__0>d.MoveNext() in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomAppDefinitionWriter.cs:line 103\r\n--- End of stack trace from previous location ---\r\n at Microsoft.SkypeSpaces.MiddleTier.Common.InstrumentedAsyncFunc`1.ExecuteAsync()\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomAppDefinitionWriter.UpdateAsync(CustomAppDefinitionWriteContext context) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomAppDefinitionWriter.cs:line 113\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomTenantAppDefinitionWriter.UpdateAsync(CustomAppDefinitionWriteContext context) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomTenantAppDefinitionWriter.cs:line 56\r\n at Microsoft.Teams.MiddleTier.Apps.Providers.AppsProviderTenant.UpdateTenantAppDefinitionAsync(AppDefinitionItem appDefinitionItem, ZipArchive appPackage) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\Providers\\AppsProviderTenant.cs:line 1733'Failed to execute settings store request: https://emea.settings.teams.internal.office.com/v1.0/settings/teams/apps/beefbeef-beef-beef-beef-beefbeefbeef/definitionv2, StatusCode: 400, ReasonPhrase: Schema validation errors, X-MSEdge-Ref: beefbeef-beef-beef-beef-beefbeefbeef", "innerError": { "code": "BadRequest", "message": "Update TenantAppDefinition failed, UserId: 'beefbeef-beef-beef-beef-beefbeefbeef', TenantId: 'beefbeef-beef-beef-beef-beefbeefbeef', Exception: 'Microsoft.SkypeSpaces.MiddleTier.Common.ServiceException: Failed to execute settings store request: https://emea.settings.teams.internal.office.com/v1.0/settings/teams/apps/beefbeef-beef-beef-beef-beefbeefbeef/definitionv2, StatusCode: 400, ReasonPhrase: Schema validation errors, X-MSEdge-Ref: beefbeef-beef-beef-beef-beefbeefbeef\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.ExecuteRequestAsync(HttpRequestMessage requestMessage, String requestName, String entityType, String facet, Boolean throwOn404) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 339\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value, String ifMatch, String tenantIdForRegionLookup) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 146\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value, String ifMatch) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 118\r\n at Microsoft.SkypeSpaces.MiddleTier.BackendServices.SettingsStore.SettingsStore.PutSettingAsync(String entityType, String entityId, String facet, String value) in C:\\a\\_work\\1\\s\\Source\\BackendServices\\BackendServices\\SettingsStore\\SettingsStore.cs:line 100\r\n at Microsoft.SkypeSpaces.MiddleTier.Provider.SettingsStore.RegionalSettingsStoreProvider.SetAppDefinitionAsync(String appId, AppDefinitionItem appDefinition) in C:\\a\\_work\\1\\s\\Source\\Provider\\Provider\\SettingsStore\\RegionalSettingsStoreProvider.cs:line 1910\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomAppDefinitionWriter.<>c__DisplayClass10_0.<<UpdateAsync>b__0>d.MoveNext() in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomAppDefinitionWriter.cs:line 103\r\n--- End of stack trace from previous location ---\r\n at Microsoft.SkypeSpaces.MiddleTier.Common.InstrumentedAsyncFunc`1.ExecuteAsync()\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomAppDefinitionWriter.UpdateAsync(CustomAppDefinitionWriteContext context) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomAppDefinitionWriter.cs:line 113\r\n at Microsoft.Teams.MiddleTier.Apps.AppDefinitionsStore.Commands.CustomTenantAppDefinitionWriter.UpdateAsync(CustomAppDefinitionWriteContext context) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\AppDefinitionsStore\\Commands\\CustomTenantAppDefinitionWriter.cs:line 56\r\n at Microsoft.Teams.MiddleTier.Apps.Providers.AppsProviderTenant.UpdateTenantAppDefinitionAsync(AppDefinitionItem appDefinitionItem, ZipArchive appPackage) in C:\\a\\_work\\1\\s\\Source\\Modules\\Apps\\MiddleTier.Apps\\Providers\\AppsProviderTenant.cs:line 1733'Failed to execute settings store request: https://emea.settings.teams.internal.office.com/v1.0/settings/teams/apps/beefbeef-beef-beef-beef-beefbeefbeef/definitionv2, StatusCode: 400, ReasonPhrase: Schema validation errors, X-MSEdge-Ref: beefbeef-beef-beef-beef-beefbeefbeef", "details": [], "date": "2025-02-07T13:18:12", "request-id": "beefbeef-beef-beef-beef-beefbeefbeef", "client-request-id": "beefbeef-beef-beef-beef-beefbeefbeef" } } } This is our manifest (also with sensitive info being removed): { "$schema": "https://developer.microsoft.com/json-schemas/teams/v1.17/MicrosoftTeams.schema.json", "id": "beefbeef-beef-beef-beef-beefbeefbeef", "manifestVersion": "1.17", "version": "1.0.6", "name": { "short": "Outlook Addin name (dev)", "full": "Outlook Addin name" }, "description": { "short": "Outlook Addin name (dev)", "full": "Outlook Addin name" }, "developer": { "name": "OurCompany", "websiteUrl": "https://www.OurCompany.de", "privacyUrl": "https://www.OurCompany.de/privacy", "termsOfUseUrl": "https://www.OurCompany.de/servicesagreement" }, "icons": { "outline": "assets/logoOutlined.png", "color": "assets/logo.png" }, "accentColor": "#230201", "localizationInfo": { "defaultLanguageTag": "en-us", "additionalLanguages": [] }, "webApplicationInfo": { "id": "beefbeef-beef-beef-beef-beefbeefbeef", "resource": "api://CENSORED/beefbeef-beef-beef-beef-beefbeefbeef" }, "authorization": { "permissions": { "resourceSpecific": [ { "name": "MailboxItem.Read.User", "type": "Delegated" }, { "name": "Group.Read.All", "type": "Delegated" }, { "name": "Channel.ReadBasic.All", "type": "Delegated" }, { "name": "Sites.ReadWrite.All", "type": "Delegated" }, { "name": "Tasks.ReadWrite.All", "type": "Delegated" }, { "name": "Tasks.ReadWrite.Shared", "type": "Delegated" }, { "name": "Group-Conversation.ReadWrite.All", "type": "Delegated" } ] } }, "validDomains": ["OurCompany.de"], "extensions": [ { "requirements": { "scopes": ["mail"], "capabilities": [ { "name": "Mailbox", "minVersion": "1.3" } ] }, "runtimes": [ { "requirements": { "capabilities": [ { "name": "Mailbox", "minVersion": "1.3" } ] }, "id": "TaskPaneRuntime", "type": "general", "code": { "page": "https://censored.web.core.windows.net/taskpane.html" }, "lifetime": "short", "actions": [ { "id": "TaskPaneRuntimeShow", "type": "openPage", "pinnable": false, "view": "dashboard" } ] } ], "ribbons": [ { "contexts": ["mailRead"], "tabs": [ { "builtInTabId": "TabDefault", "groups": [ { "id": "msgReadGroup", "label": "Outlook Addin name", "icons": [ { "size": 16, "url": "https://censored.web.core.windows.net/assets/icon-16.png" }, { "size": 32, "url": "https://censored.web.core.windows.net/assets/icon-32.png" }, { "size": 80, "url": "https://censored.web.core.windows.net/assets/icon-80.png" } ], "controls": [ { "id": "msgReadOpenPaneButton", "type": "button", "label": "Outlook Addin name (dev)", "icons": [ { "size": 16, "url": "https://censored.web.core.windows.net/assets/icon-16.png" }, { "size": 32, "url": "https://censored.web.core.windows.net/assets/icon-32.png" }, { "size": 80, "url": "https://censored.web.core.windows.net/assets/icon-80.png" } ], "supertip": { "title": "Show Outlook Addin name", "description": "Opens a pane displaying Outlook Addin name." }, "actionId": "TaskPaneRuntimeShow" } ] } ] } ] } ] } ] } Is there anything we can do to further investigate the issue?Green Blocky Glitch on Shared Screen in New Teams Meeting
I have a user on New Teams that repeatedly has trouble with screens being shared in meetings by other people showing up as a Green Blocky mess on her end. So far we have cleared cache, uninstalled and reinstalled New Teams, updated graphics drivers, tested her internet connection (measured at 300Mbps down by 35Mbps Up and she is the only user on it) performed normal system maintenance (SFC, D.I.S.M, CHKDSK), and restarts galore. No luck. Any suggestions would be greatly appreciated."You might not see everyone's video" - can I suppress this?
Recently (this week), I started getting this pop-up every time I join a Teams meeting: "You might not see everyone's video. The device you're using can only show a limited number of videos at this time." This using Teams 25017.203.3370.1174 on Windows 11 on a Surface Pro 6 (Core i7 w/16gb RAM). I've been using Teams on this Surface for years and have not had any issues with video. And I'm not seeing any new issues with video so not sure why I keep getting this message. I have to click to close it every time I join a meeting. Is there a way to suppress this or turn it off?
