Forum Discussion
ReinoutVrijhoef
Aug 30, 2023Copper Contributor
Teams can't login after second restart app | MacOS
Dear all, Since a few days I have a strange bug in Microsoft Teams (version 1.6.00.22155 and 1.6.00.17554) on MacOS (Ventura 13.4). I work in a school, so we have a "corporate" Office365 account wit...
Aug 31, 2023
What i would suggest is to clean the app with a addon that firmly cleans the mac.
But first check if teams still works in the browser?
But first check if teams still works in the browser?
ReinoutVrijhoef
Aug 31, 2023Copper Contributor
Paul_Keijzers thank you for your reply. Yes, Teams in a browser (Chrome) works okay, as it does in the app. Which (free?) cleaner do you recommend?
Edit: I downloaded CleanMyMacX and removed the app twice. I also used the option to re-initialise Teams. Nothing worked, too bad.
- Aug 31, 2023I use macclearner other question is the mac secured by your organisation?
If nothing else works there are 2 things you can do. Create a ticket at MS.
Create a new profile on the mac and try to reinstall all.- ReinoutVrijhoefAug 31, 2023Copper Contributor
Paul_Keijzers I tried AppCleaner, MacCleaner Pro and CleanMyMac X, all to no avail. The laptop is mine, it's not secured by my organisation. The problem is very persistent. After I delete the folder in application support I can use the app twice, then it crashes every time. Very peculiar.
As this is my private computer I really don't want to install everything new. I presume I can't use a Time Machine backup, because something is wrong there too. Do you know where I can file a ticket?
- Aug 31, 2023You can fill a ticket via the Microsoft 365 admin portal. Very annoying and strange.