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Teams can't login after second restart app | MacOS
Dear all, Since a few days I have a strange bug in Microsoft Teams (version 1.6.00.22155 and 1.6.00.17554) on MacOS (Ventura 13.4). I work in a school, so we have a "corporate" Office365 account wit...
My boss's boss encountered this today, here's how I fixed it:
1) Deleted Teams from Terminal: sudo rm -rf /Applications/Microsoft\ Teams.app
2) Deleted Teams' Application Support folder (using finder, but Terminal works too): ~/Library/Application\ Support/Microsoft/Teams
3) Reinstalled Teams, issue seemingly resolved!
You can also probably use this to remove Teams, but I didn't think to at the time: https://office-reset.com/
1) Deleted Teams from Terminal: sudo rm -rf /Applications/Microsoft\ Teams.app
2) Deleted Teams' Application Support folder (using finder, but Terminal works too): ~/Library/Application\ Support/Microsoft/Teams
3) Reinstalled Teams, issue seemingly resolved!
You can also probably use this to remove Teams, but I didn't think to at the time: https://office-reset.com/
- I have created a second account on my Mac and did not had any problems with Teams using this second account.
So I concluded it is a local account registration problem !!
I have searched for local settings of Teams and I found:
~/Library/Caches/com.microsoft.teams
So I added this directory to the "to delete list" you described here.
/bin/rm -rf ~/Library/Cache/com.microsoft.teams
It looks like the problems are gone.- Tanks for the solution! I had the same problem and it seemed like there was no solution for problem 3000 on the internet. However I deleted the cache in the terminal and finally my teams works again.
For those who don't know how to do that, here is the link to the description: https://learn.microsoft.com/de-de/microsoftteams/troubleshoot/teams-administration/clear-teams-cache- This is a great solution for the short term, but in the long term the issue continues. I'm really looking forward to a durable solution.
- Thank you for your contribution. This is not a permanent solution, but indeed the quick fix I described in the first post. Thanks for mentioning this app, it seems to do the same as manually removing the files.
