Forum Discussion
ReinoutVrijhoef
Aug 30, 2023Copper Contributor
Teams can't login after second restart app | MacOS
Dear all, Since a few days I have a strange bug in Microsoft Teams (version 1.6.00.22155 and 1.6.00.17554) on MacOS (Ventura 13.4). I work in a school, so we have a "corporate" Office365 account wit...
Hen33405
Sep 25, 2023Copper Contributor
I have created a second account on my Mac and did not had any problems with Teams using this second account.
So I concluded it is a local account registration problem !!
I have searched for local settings of Teams and I found:
~/Library/Caches/com.microsoft.teams
So I added this directory to the "to delete list" you described here.
/bin/rm -rf ~/Library/Cache/com.microsoft.teams
It looks like the problems are gone.
So I concluded it is a local account registration problem !!
I have searched for local settings of Teams and I found:
~/Library/Caches/com.microsoft.teams
So I added this directory to the "to delete list" you described here.
/bin/rm -rf ~/Library/Cache/com.microsoft.teams
It looks like the problems are gone.
Chi782
Oct 03, 2023Copper Contributor
Tanks for the solution! I had the same problem and it seemed like there was no solution for problem 3000 on the internet. However I deleted the cache in the terminal and finally my teams works again.
For those who don't know how to do that, here is the link to the description: https://learn.microsoft.com/de-de/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
For those who don't know how to do that, here is the link to the description: https://learn.microsoft.com/de-de/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
- ReinoutVrijhoefOct 04, 2023Copper ContributorThis is a great solution for the short term, but in the long term the issue continues. I'm really looking forward to a durable solution.