Teams status not syncing between mobile and PC

Question

We are running teams in our office on our PC's and on our mobile devises mainly IOS, the issue is when i set my status to busy or answer a call from my mobile, my PC still show available.

We are running Teams only.

linuscansby · Answer

Asbjornworsoe&nbsp;That should update after a couple of seconds, I tested now and after 10-20 seconds it updated the status on my PC.&nbsp;&nbsp;If you check from another user can they see that your status updates?

asbjornworsoe · Answer

LinusCansbyJust tested on my colleagues and it's working there&nbsp;&nbsp;&nbsp;

chriswebbtech · Answer

The presence engine has a lag to it. As Linus pointed out it can take time something’s.  They are working on updating this to be more real-time and a message center post was posted recently regarding an updated roll out. So hopefully this will straitened itself out soon

terry_may · Answer

Spoiler (Highlight to read)Is there any updates to this? &nbsp;I have Teams on Windows, Mac and iPhone. &nbsp;Windows 10 seems to have quite a lag in updating the status to match the others. &nbsp;Sometimes it is within a minute or so. Sometimes it seems like I have to make the Teams window on Windows 10 active before it updates the status.Is there any updates to this? &nbsp;I have Teams on Windows, Mac and iPhone. &nbsp;Windows 10 seems to have quite a lag in updating the status to match the others. &nbsp;Sometimes it is within a minute or so. Sometimes it seems like I have to make the Teams window on Windows 10 active before it updates the status.

scarfo · Answer

It's been well over 5 years since your post. Just wanted to let you know the problem is still happening, and worse than ever per my own experience. So I guess it's safe to say the issue never got "straightened out" yet.Over and out..

Forum Discussion

Teams status not syncing between mobile and PC

Share

Resources