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AndrasBotos's avatar
AndrasBotos
Copper Contributor
Apr 13, 2021

Unable to add Planner app to Teams

Hi, 

We're in the process of setting up a new system for a new company, and this problem occurred.
We want to use Planner for tasks and Teams for communication. I'd like to add a planner tab to the general channel, but planner doesn't show up between the apps. 
Now I'm aware that it's not possible to add planner to private channels, but AFAIK our general channel is public. What could be wrong?

Thanks!

  • Karen_D17's avatar
    Karen_D17
    Iron Contributor
    In order to add Planner to a standard channel you need to have two things:
    1) The Planner app has to be allowed in the Teams administration console
    2) The person adding the planner board has to have permissions to add Groups in the tenant.
    If you don't have both of these things you will either not see the Planner app or you will see it but encounter an error when trying to add it.
    NOTE: Planner is now called Tasks by Planner.
    • sngilbert's avatar
      sngilbert
      Copper Contributor

      Karen_D17 - can Tasks by Planner be added to a chat that is not associated with a Channel?

    • AndrasBotos's avatar
      AndrasBotos
      Copper Contributor

      Hi Karen_D17 
      Thank you for your reply!

      The permissions were alright. But your note about the name change was the key, because I didn't know about that. To be honest the name is weird and the logo is not even office like...
      Anyway now it works, so thanks again!

      A.

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