Forum Discussion
Solved
Unable to Expand images
Myself and colleagues are encountering an issue when trying to expand an image (using Microsoft Teams Version 1.3.00.8663 (64 bit) app on a pc). Clicking on the image results in the background darkening and a small broken icon appearing. It seems to mostly apply to images that have been pasted. The issue eventually clears itself after a week or so but then returns. Is this a known issue? Is there any way to resolve this?
- Try signing out of the desktop app, then sign back in again (rather than just quitting the app).
oh no, it has been more than a year, this issue still persists... i am still having same problem as of today... 24th July 2020...
cwkhor my friend advised me to wait 3 seconds or more before clicking on the image thumbnail... this means any time the thumbnail is displayed via scrolling or switching chats or getting the image initially, you should count to 3 Mississippi before clicking on it. There is some race condition with no chance for recovery (click-to-zoom expects full image to already be loaded, but if it's not, it fails and doesn't try again). So you need to wait for pre-conditions to be satisfied before click-to-zoom will work. Funny how the code itself doesn't "know" about it's own state of affairs.
- Does it occur in the web app, or only on the desktop app?
