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Unable to select microphone or speaker device in Microsoft Teams (Windows 10)
Microsoft Teams is currently unable to make/receive calls due to the app being unable to set a Microphone or speaker device. The 'Audio Devices' profile within settings is set to 'Custom Setup' and...
I posted about this on the regular Microsoft community forums and someone pointed out that their issue was that Teams seemingly has an incompatibility Elgato's 4K60 Pro Mk2 Capture Card, and this was definitely the issue for me.
No solution still, other than simply removing the cards from my system (not really an option)... so the workaround is just using the browser version of Teams which is inferior, especially for screen sharing and video calls. Hopefully they can fix it sometime, but seeing the volume of people coming forward with this bug I'm sure there is a variety of other hardware that is incompatible.
Nevertheless, quite odd especially considering that said hardware works with the browser version of Teams which must share almost entirely the same code base.
This happened to me last night, i am still unable to fix it, I am a tutor and need this to work.
Has anyone been able to fix this yet?
I can confirm that by disabling the pci express channel my Elgato 4k60 was installed in fixed my issue, thanks for the feedback on this.
No amount of install, uninstall or registry or deleting of user data worked for me.
DougBrooks Eliott Jonathan Lawton Adam03 StreamTech
Elgato has released beta drivers that fix this issue.
The behavior is still odd for the first 30-60 seconds after opening the app, but then it finally lets you choose your input / output devices, even lets me set the 4K60 Pro MK.2 as my camera.
As far as I can tell they only released this driver for the HD60 Pro and the 4K60Pro MK.2, but maybe there was never an issue with their other cards (HD60 S, 4K60 Pro MK.1). Keep in mind that the driver is technically in beta from what I've been told, so you may experience other bugs elsewhere.
But for me this has completely resolved the issue and I have yet to run into any other issues with this driver installed, what a relief.
4K60 Pro MK.2 Driver:
https://edge.elgato.com/egc/windows/drivers/4k60-pro-mk2/Game_Capture_4K60_Pro_MK2_1.1.0.191.0.exe
HD60 Pro Driver:
https://edge.elgato.com/egc/windows/drivers/hd60-pro/Game_Capture_HD60_Pro_1.1.0.191.exeninbura Awesome thank you , I received an email from elgato asking me to run the Elgato windows reporting utility which i plan on doing tomorrow, I have downloaded the beta driver you linked below once I have heard back from Elago regarding the created dump file.
