Forum Discussion
Solved
NCE Tenant Migration mid-term - is it possible?
Hello everyone, we have a specific situation with an existing customer - they are "splitting up" their existing company into 2 legal entities. The "old" one will remain on the existing tenant but will abandon D365, and the "new" one will be in a completely new tenant that they wish to migrate their existing D365 NCE licenses to. I'm not optimistic this is doable, but wanted to check just in case. (They have 2 existing yearly subscriptions, one renewing on 09/08/2023 and the other one on
- We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
LicensingConcierge1Microsoft
As far as I know, tenant migration is not possible in NCE.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
- JillArmour
Community Manager
LicensingConcierge1 I can add this handbook to the related content box so it's bookmarked for everyone on this board. Let me know if that's helpful and if you have any other documents you would like to add.. 🙂
Thanks for being part of the community all!
- LicensingConcierge1
Hi JillArmour
My understanding is that the goal is to encourage use of Partner Center, which is where the handbook is housed.
Regards,
Microsoft CSP Licensing Concierge
- Hi LicensingConcierge1,
Thank you for your answer, does Microsoft have any exceptions to this rule, for example in the case of a merger or an acquisition?
Thanks,
Dejan- We had a similar case recently where two companies owned by the same group shared a single tenant. The key to this is ownership, and like-for-like licenses.
We raised a support case explaining the requirement and providing evidence that both companies were owned by the same group.
Result was a new tenant created and one of the companies was migrated. This included purchasing new licenses in the new tenant, evidence provided the same were purchased, and Microsoft cancelling these in the original tenant still in use by the other company.
I recommend raising a support request and validate this is possible in your case.
