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sddt5's avatar
sddt5
Copper Contributor
Aug 23, 2022

File Explorer slow in Onedrive Folders

Hi all

I'm using the latest version of Onedrive together with an updated Windows 11 and FSLogix (latest version) with Office profile disks.

When using the file explorer to open folders from onedrive folders in the middle pane, it takes 10-20 seconds till the next window opens.

When navigating in the same file explorer window but with the left treeview, everything is fast.

When opening a file from within Word, Excel, ... with the popup file explorer, everything is fast.

So the issue is only when clicking in the main window of a file explorer.

I've done already all the updates, sfc, dism, reinstalled Onedrive, ...

The issue is with all users.

  • henry_cai's avatar
    henry_cai
    Copper Contributor

    Eventually my issue has been fixed by create a new user account. Like I mentioned about, I have tried everything I can, no luck. Luckly this Win 11 PC is not managing by IT. I have administrator right to create a new account. There is no more lagging.

     

  • gvxjbx2485's avatar
    gvxjbx2485
    Brass Contributor
    I think it is a onedrive/windows11 issue. I did a reinstall in Windows 11, same issue. Did exactly the same in Windows 10 everything is very smooth!
  • reumontj's avatar
    reumontj
    Copper Contributor
    I have a user and he has one folder on his desktop. When he opens it, it take about 1 minute to open. If opens it in one drive it opens quickly. If he opens file explorer quick also.
  • Sam_2024's avatar
    Sam_2024
    Copper Contributor

    sddt5I had the same problem and I just uninstalled iCloud for outlook. Then everything started to work great.  Try that.

  • riccng's avatar
    riccng
    Copper Contributor

    sddt5 

    Hey there,

    I have the same problem since some months and I think I found what solved it for me.

    I am using windows 10 and some months ago I installed Autodesk Desktop Connector.

    Tryed to uninstall it some minutes ago and now explorer seems to work definitely faster while operating inside Onedrive folders.

     

    Hope it helps!

     

  • kockspock's avatar
    kockspock
    Copper Contributor
    I have the exact same problem with Windows 11 Home (22631.2050) and Onedrive (23.149.0718.0001). It drives my crazy!
    • brnsdv's avatar
      brnsdv
      Copper Contributor

      kockspock 

       

      Same here.  Just started a couple of days ago.  After i removed icloud, then uninstalled OneDrive, then rebooted, then reinstalled OneDrive (from MS website ... ie: NOT the MS Store OneDrive app!) everything started opending fine again without the 10-20 second delay everytime I access a folder or file.  I did have to wait 10 minutes or so until OneDrive had synced a sufficient number of folders and files, but seems fine now ... exactly as before.

      • JMOEDATA's avatar
        JMOEDATA
        Copper Contributor

        brnsdv I am experiencing the same issue and have uninstalled iCloud and OneDrive, restarted the computer, but this has not fixed the issue.  If I uninstall iCloud, this issue goes away.  I need to have iCloud installed for contacts and calendars in Outlook, so I need both to co-exist.

         

        I had a similar issue about 6 months ago and one day, it just started to work as expected. 

         

        Any insight on what might be causing this would be much appreciated.

  • Efe64's avatar
    Efe64
    Copper Contributor

    sddt5Switched back to windows 10 because of this. 1/2 years later still the same issue? This isnt a joke right?

     

    I think Im gonna skip W11.

    • Srikanth655's avatar
      Srikanth655
      Copper Contributor

      Efe64 

       

      Has anyone found solution to this ? I recently upgraded to Win 11 and the Onedrive synched folders open very slow. Clean install of Win 11 also didn't help. Didn't have this problem in Win 10

      • Jakesecor's avatar
        Jakesecor
        Copper Contributor

        I was able to overcome the problem by sequentially uninstalling then re-installing apps and software until I found the one program that was causing the problem. The program that was causing the problem was one of the utility programs that I was using to automatically clean and update my computers and Windows 11. Unfortunately, I don't recall which program was the one causing the problem.   Srikanth655 

  • Jackboxx's avatar
    Jackboxx
    Copper Contributor

    sddt5 Hi. Has anybody found a solution? I have the same issue, but deconnect OneDrive and rebooting again does not help for me. I use now a third party file manager instead of the windows file explorer, since it only slows down there. But that can´t be the solution, right?

    • sddt5's avatar
      sddt5
      Copper Contributor
      Hi, no not yet, I'm not using iCloud so that could not be the issue. Finally we reverted back to Windows 10 and everything is fine now.
      • Jackboxx's avatar
        Jackboxx
        Copper Contributor

        sddt5 oh ok, good to know. Than I stay with my alternative finder application for now. I try to avoid going back to Win 10. 

      • qontrol's avatar
        qontrol
        Copper Contributor

        dam012345deleting the iCloud app and the associated services worked like a charm for me. Thanks a lot.

    • Jakesecor's avatar
      Jakesecor
      Copper Contributor
      Yes. I’m not sure what’s causing the periodic issue. It could possibly be System Mechanic. The unlinking of One Drive then rebooting the computer removes the problem (until it happens again)
    • sddt5's avatar
      sddt5
      Copper Contributor

      Caitlin1986 

      Did you find a solution? I think it is a onedrive/windows11 issue. I did a reinstall in Windows 11, same issue. Did exactly the same in Windows 10 everything is very smooth!

      • Caitlin1986's avatar
        Caitlin1986
        Copper Contributor

        sddt5 No, I haven't found a solution.  But I think you are right! I think this happened around the time I updated my Windows to 11.

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