Forum Discussion
stevenjeve
Apr 24, 2020Copper Contributor
One Drive and iOS Files app connection issue
Hi, I’m using the iOS Files app to connect to One Drive. Recently I have experienced the following problem when trying to connect to One Drive. Files app displays the error message, Content Unavai...
Boooomer
Jul 12, 2020Copper Contributor
This has been happening randomly with my 2020 IPad Pro. I’ve not been able to duplicate the problem - but the last time it happened I was uploading two pdf files attached to an email in my gmail account.
The subdirectory contains over 50 pdf files. After I uploaded the two files, I got the error. In Files - but everything was ok in my One’Drive App
I figured out a work around. On another computer connected to my OneDrive account I created a new temporary folder and copied all the files from the affected directory to that temporary directory. When the Files App on my I Pad “saw” the temporary folder it opened Normally, Then I deleted the folder that wasn’t functioning and renamed the temp folder with the original name.
So far it’s working......
Muzeebur
Jul 12, 2020Copper Contributor
Thanks Boooomer I tried the same . I created one dummy Sub folder folder and moved files there . It started working across all the iOS device now. However it is “ strange bug “ that Apple and MS needs to sort out .
- HenryAuJul 13, 2020Copper ContributorUnfortunately it still doesn't work for me.
- MuzeeburJul 13, 2020Copper ContributorHi , I read somewhere that due to high number of folders or files , iOS gets this error. Try consolidating all the folders and files in one subfolder and try again . It worked for me
- trufflehunterJul 13, 2020Copper Contributor
Muzeebur It works fine on my iPhone but not on my iPad which seems odd. One problem is that the folders/files are my whole work desktop/documents. Thousands of files. Seems like a misstep by Microsoft/Apple here.