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Deleted's avatar
Deleted
Jun 26, 2024

OneDrive Bug - Sync in endless loop

Hi,

I've encountered a strange issue with OneDrive recently.

Our company uses SharePoint as main cloud storage for all kinds of data (images, files, ...). We have around 4 TB of data in total.

Users synchronize all folders they need with OneDrive and it works pretty good, even with bigger folders that have up to 1 TB of data.

 

Now, a strange sync issue appeared out of nowhere:

When starting to sync a folder, OneDrive gets stuck at "[NUMBER] changes are being processed" - this number is ever increasing, it even went up to 2 MILLION changes even if the folder that was selected only had a handfull of files in it.

 

This is what it looks like:

 

What I've tried to fix this:

 

  • Reset OneDrive
  • Log out of OneDrive
  • Reinstall OneDrive
  • Stop sync for all folders
  • Deactivate OneDrive backup

 

 

This issue happend on multiple devices (Windows 10 and 11), for different users, different folders and storage locations on SharePoint.

 

Has anyone noticed similar issues recently? I couldn't find anything online. MS Support told me to just wipe the device and reinstall Windows. EDIT: I just wiped a laptop, installed Windows 11, signed in to OneDrive with a test user and started synchronzing a small SharePoint folder - same issue still happens!

 

What do you think? I'd really appreciate any help, comments or ideas!

OneDrive for Business
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  • Jimbow's avatar
    Jimbow
    Brass Contributor
    Feb 23, 2025

    Same issue. 

    SharePoint libraries are integrated as a link in OneDrive. OneDrive synchronizes all files and then starts again from the beginning. This creates a very high disk write load on the session hosts. We use fslogix. Perhaps a bug with OneDrive/fslogix?

    Do you already have a solution?

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