Forum Discussion
OneDrive folder menu issues
For roughly a week, when I go into a “Shared by me”folder the only menu item above is “Shate”. “Add items” has disappeared, making the folders essentially non-functional. The people I’ve shared with also complained months ago that the “download” menu item disappears as soon as they select one of the files (when I could still put files in, ahem). Why is the browser interface so buggy? Thus is true in Edge and Safari both, on phone and laptop.
It sounds like you're having issues with the OneDrive web interface, particularly in the "Shared by me" section. The issues you describe, such as missing options like "Add Items" and "Download" disappearing when you select a file, could have several causes. Here are some troubleshooting steps that might help you.
Clear Browser Cache and Cookies
Sometimes, cached data or cookies can cause issues with web applications like OneDrive. Try clearing your browser cache and cookies, then restarting your browser to see if that resolves the problem.
Try Incognito/Private Mode
Sometimes browser extensions can interfere with websites, causing functionality problems. Try accessing OneDrive in Incognito (Edge) or Private (Safari) mode to see if the issue persists.
Check OneDrive Settings
There might be a change in your OneDrive settings that’s causing the missing options.
Sign Out and Sign Back In
It’s possible that there’s an issue with your OneDrive session. Try signing out of your account and signing back in.
OneDrive Web Interface Bugs
If the issue only appears in the web interface and not in the OneDrive desktop app, there might be a bug with the web interface itself. Microsoft occasionally updates OneDrive, and sometimes new bugs can appear.
If none of the above steps resolve the issue, and you’ve ensured that your browser is up to date and your internet connection is stable, it’s possible that this is a preliminary bug on Microsoft’s side.
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