Forum Discussion
Graeme
Feb 19, 2025Copper Contributor
OneDrive For Mac Problems
Hi there,
For the last couple of months I've been seamlessly using the OneDrive integration for MacOSX which allows me to have my company SharePoint/OneDrive document folder shortcutted into my finder window; allowing me access without having to login to the browser SharePoint everytime.
February 15, 2025 is the first day I noticed an error message saying that it was refusing to sync. The following day I received a message from OneDrive saying that some random file in my SharePoint name was too long and because of that it refuses to sync. Now, I've been on the edge of my sanity the past two days as I've tried effectively everything from deleting & redownloading OneDrive, to changing the location of the folders, to backing up my computer and factory resetting my harddrive; all to now avail.
I can't even have the OneDrive software open long enough to poke around the settings because as soon as I open it up, I get an error message saying that a filename or pathway is too long and it rage crashes.
I was I guess wondering if anyone else has found, over the last two weeks, this has been happening and how to fix it? I would like to have easy access to my company files again.
- NikolinoDEGold Contributor
Reduce the length of individual file and folder names.
OneDrive has a maximum path length limitation of 400 characters. If a file or folder path exceeds this limit, OneDrive will refuse to sync it, leading to errors. This includes the entire path, starting from the root directory down to the file extension.
Or..the crashes you're experiencing may be related to the sync issues.
To resolve this:
Update OneDrive: Ensure you're using the latest version of OneDrive for Mac.
Updates often include fixes for known issues.
My answers are voluntary and without guarantee!
Hope this will help you.