Forum Discussion
Crowphonic1678
Jan 06, 2024Copper Contributor
OneDrive keeps reverting back to old account
I am unsuccessfully trying to remove an old OneDrive account and keep my Samsung S22 logged into the new OneDrive account. I go into settings and remove the old OneDrive account, then go to OneDr...
AndrewWarland
Jan 07, 2024Steel Contributor
Have you tried uninstalling the OneDrive app, re-starting your phone, then re-installing it?
- Crowphonic1678Jan 08, 2024Copper Contributor
AndrewWarland Yes - doesn’t resolve the issue. As soon as I close out of OneDrive and go back in, it’s reverted to the old one again. It’s driving me crazy!
- AndrewWarlandJan 08, 2024Steel ContributorI can imagine how annoying this is. I have a similar phone. When I open my OneDrive and click on the little briefcase icon on the top left, I can see all the accounts I can log on to. I can easily swap between two of these (including my personal OD), however the third one requires me to sign on.
Is it possible that this is being controlled from your M365 account via your M365 log on, on a browser? In other words, the account still exists but has to be removed from there? Or even from a desktop?- AndrewWarlandJan 08, 2024Steel ContributorJust to add to this, I checked my desktop and I can see the third M365 account is connected with my device, which possibly explains (if OneDrive is Synced) why it appears there since I don't use the OD for that organisation. I expect if I delete the account from my desktop it should remove the OD link in the app.