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Jan 06, 2017Random 'Attachments' folder appeared in OneDrive for Business
Has anyone else seen this? A new empty folder called 'Attachments' has appeared in all our users' OneDrive account and we can't figure out why. Searching online hasnt returned any sugges...
Tammy Louise
Jan 11, 2018Copper Contributor
I have the same problem and I'm not using Outlook. I use Gmail. Randomly attachment and document folders appear. I don't want them. Always delete them. It's super annoying. MICROSOFT PLEASE FIX!
- Salvatore BiscariJan 11, 2018Silver Contributor
The "Attachments" folder is where the email attachments are saved from OWA to ODfB: in fact, it was purposely introduced at the beginning of 2017 together with the ability to save attachments from OWA to ODfB. See https://techcommunity.microsoft.com/t5/OneDrive-for-Business/Attachments-Folder/td-p/132411
It is automatically created in the root of each user's ODfB, also if you never use it, and it is recreated if it is deleted.
So, there is nothing to fix: this is by design.
Which other folders do you see magically appearing?
- Kevin ZahmJan 11, 2018Copper Contributor
This answer doesn't make sense. I had an "E-mail attachments" folder created but I've changed all the attachment preference settings to "Always attach them as copies" (I like to control my own file locations, thank you). the "E-mail attachments" folder has not been seen since; the one we are asking about is called simply "Attachments" and regardless of someone's design, I have not chosen to use it, not been able to figure out what is creating it. I just want to be able to disable it.
As I said, I control my own file locations, than you very much, not Microsoft.
- Salvatore BiscariJan 11, 2018Silver Contributor
Hi Kevin Zahm
Are you speaking of One Drive for Business or of OneDrive Consumer?
In OneDrive for Business, the folder is called "Attachments" and it is the folder where the attachments are saved from OWA (and it cannot be changed):
Try it by yourself: go to OWA and save an attachment to ODfB:
As you will see, the attachment will be saved (quite obviously...) to the "Attachments" folder in ODfB, regardless of your settings.
Hope it helps...