Forum Discussion
Random 'Attachments' folder appeared in OneDrive for Business
Has anyone else seen this? A new empty folder called 'Attachments' has appeared in all our users' OneDrive account and we can't figure out why. Searching online hasnt returned any sugges...
I'm trying to create a OneDrive training for my entire business function and I am going to have to say "Microsoft is being a pain" in order to explain why some or all of us have BOTH "Attachment" and "Email Attachment" folders not to mention a "Documents" folder, all of which are:
1) unexplained
2) un-killable zombies that arise from the grave every time you shoot them, if you try to delete
Most of us non-programmers (and we are legion) do not have the chops to hide these folders, nor to intuit a specialized relationship between these folders and any other apps we use.
If you even try to tell one of my colleagues that there's a OneDrive FOR BUSINESS vs. another flavor you will get a thousand-yard stare and/or instant recoil.
And I train people starting WEDNESDAY. And my best option will be to tell people to ignore these folders that are cluttering up this tool and confusing the hell out of them.
So yeah, am I going to say "Microsoft is being a pain"?
As we say in Midwest U.S.... you betcha.
- Hi Melanie, as I have written in this topic before, this is part of the ODFB schema. As customers (Admins) we do not have total control of this. But no worries about your users, just ask them to ignore it or use how it is supposed to (Attaching documents from the local client to the cloud). We will not explain all the folders and subfolders of user's PC C Drive anyway. They are used to follow our instructions. I do manage an organization with 50k+ ODFB users and those folders were never an issue.
