Forum Discussion

caniam's avatar
caniam
Copper Contributor
Feb 26, 2025

Sync performance and the future of OneDrive sync

Many of us have experienced significant performance issues with OneDrive when syncing large volumes of files (300,000+). This has been a long-standing problem.

Has there been any communication from Microsoft regarding the future of OneDrive sync and plans to resolve this issue? We do not encounter this level of performance degradation in competing products, and it has been a major headache for our customers.

I understand that the recommended approach is to use OneDrive and SharePoint through the web interface. However, we do not always have control over how our customers choose to use their data. In many cases, our customers prefer to utilize the Sync feature for syncing hundreds of thousands of files or more.

What actions are being taken on the development side to address this issue?

  • Chasey's avatar
    Chasey
    Copper Contributor

    I am a personal user with the same issue.  

    I cannot upload any large files into onedrive and cannot download any large files onto my portable drive.  When I try to upload I get a block message saying 'there is not enough space on Music.  You need an additional XX MB to copy these files'.  I have only used 250GB of the 1TB allotted to me for the subscription so there is plenty of storage space.  I have tried moving the data in smaller parcels and that worked for a while but the amount Onedrive transferred became smaller and smaller and now I cant even transfer a 10MB file without the block message appearing.  Please advise on how to fix this

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