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JohnNaguib's avatar
Sep 17, 2024

Troubleshooting OneDrive Sync Issues: A Step-by-Step Guide

The blog provides a comprehensive guide for troubleshooting OneDrive sync issues. It covers common problems such as file conflicts and network issues, offering step-by-step solutions. The guide includes checking sync settings, ensuring sufficient storage, and using the OneDrive troubleshooter to resolve issues effectively.

 

Troubleshooting OneDrive Sync Issues: A Step-by-Step Guide

 
 
 
 
  • mico_50's avatar
    mico_50
    Copper Contributor

    I experienced this problem below with OneDrive.  I have found postings by others who experienced the same, so it is not just my system - which suggest it could be new MS OneDrive programming error.

    I can't seem to get any real support from OneDrive Support (email system), even upon escalation.
    Is there anyone I can contact or can someone reach out to me?

    Case #: 7063976114
    Created on: 1/14/2025 11:31:14 PM

    12/15/2024 18:08MST

    OneDrive Sync arbitrarily changed names of several FOLDERs and sub-folders, and changed time-date stamps of several FOLDER, sub-folder, and file time-date stamps when names ended with +’s. 
    One FOLDER ending with + , with its subfolder and file contents, was placed in the OneDrive Recycle Bin.

    OneDrive is not documented to arbitrarily change file or folder names containing +.
    OneDrive is not documented to arbitrarily change time-date stamps.
    OneDrive should not arbitrarily delete FOLDERS and their contents.




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