Forum Discussion
Windows One Drive shared folder suddenly become shortcut instead of folders
Hi, I am having an issue that I need help with. I have my One Drive account for several years. I have my main account signed in on my laptop. I have 4 other users sharing their folder with edit a...
Ok Guys, after 3 months, I've found a solution!
the problem comes from the account itself. So you need to create another account (in our case we used the email address removed for privacy reasons from our company). Log off the previous user and log in with the new one. Then go to the main account you can share again the folders you need with this new user. On the new user profile (online) you click on the "add a shortucut to this folder to my files" and magic, it will create a regular folder in windows explorer like before.
In our case only one computer out of 3 was affected by that, but since yesterday everything works pefectly fine now!!!
Microsoft are aware of the problem and "are working on it"... 3 months with nothing, really poor customer service.
But at least we can work again with one drive normaly
Good luck.
the problem comes from the account itself. So you need to create another account (in our case we used the email address removed for privacy reasons from our company). Log off the previous user and log in with the new one. Then go to the main account you can share again the folders you need with this new user. On the new user profile (online) you click on the "add a shortucut to this folder to my files" and magic, it will create a regular folder in windows explorer like before.
In our case only one computer out of 3 was affected by that, but since yesterday everything works pefectly fine now!!!
Microsoft are aware of the problem and "are working on it"... 3 months with nothing, really poor customer service.
But at least we can work again with one drive normaly
Good luck.
I am having the same problem and would like to try your workaround but I can't entirely follow it. Let's call my current account User 1. Someone else (User X) is sharing a folder with me which currently only appears as a shortcut, rather than a fully accessible folder in File Explorer. I follow that you have to log out from your original (User 1) account, create a new one (User 2) and log in online with that account, then 'add shortcut etc' (as above). What do you do from there? User 2 will have no folders - does (and can?) User 1 share the User X shared folder with User 2? But then you will have to remain logged in as User 2 when accessing the shared contents, whereas I need to use the shared contents when I am User 1. Help! Does this make any sense?! Thank you!
