Forum Discussion
Account Locked (Try another verification method)
My main account is locked. I have access to authenticator and my verification email, where I am getting the codes for verification. When I try to unlock the account it asks for verifiaction code sent...
If you are using MS Business 365, I'd call Microsoft or your vendor to get help on this. They can verify you other ways and help you get Authenticator setup. there was an issue last weekend with Authenticator very similar to issues you're experiencing. If you have a personal MS account, then you can try asking in the answers forum where Microsoft community moderators might have some ideas. https://answers.microsoft.com/en-us/outlook_com
