Account Locked (Try another verification method)
My main account is locked. I have access to authenticator and my verification email, where I am getting the codes for verification. When I try to unlock the account it asks for verifiaction code sent to authenticator and then at email. When given both codes it goes to reset password and after reseting password it wants me to login and when I do that it says my account is locked and asks me to verify myself through phone number. After i give it the phone number it displays. "Try another verification method That verification method isn't working right now. Please try another method." I can't connect to an agent for help cuz it wants me to login from that email which I can't access.
Outlook shared calendar not reflecting correct times
Hello, Our team utilizes the Microsoft Bookings App to manage studies. We instruct team members to update their shared calendar in Outlook with their working hours which we then copy into the Bookings App. The issues is that the shared calendar times that we see are rarely aligned with the times entered by the clinicians (Especially when using the old vs. new Outlooks) , so we cannot trust the shared calendar as a viable source for their working hours. Has anyone experienced similar issues with shared calendars?A custom mobile Outlook add-in is not loading, which is working well in the Outlook Web
We have created a manifest file by following the link as mentioned in the Microsoft Documentation https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/mobile-event-based?tabs=jsonmanifest and uploaded to O365 admin for using it in Web application and mobile application, but Add-in is not showing in the Mobile application Add-in list. I have tried clearing cache in the mobile app and also tried PowerShell Command Set-OrganizationConfig -OutlookMobileGCCRestrictionsEnabled $false but it is not working. My questions are: Have we missed anything after deployment or in the Manifest file? Do we need to run any other PowerShell commands to display the application in the Mobile Outlook Add-in list? In some forums it was mentioned that the Add-in needs to be Whitelisted, is there any such thing. If so, how to do that? Please suggest us on how to proceed and help us with this manifest file (Add-in) to be working in the Outlook mobile application.
Can't add shared mailboxes
Hi everyone I have an M365 Business Tenant with just one Exchange Online Plan 1 license active and one shared mailbox. The license I use for my locally installed Office Apps is from a M365 Family Plan. I can fully integrate my account with the EXO license but can't add the shared mailbox as seen in my screenshot. Is this due to the licensing through M365 Family? Does this disable the functionality to add shared mailboxes? The shared mailbox can be added in OWA and on mobile but not in my Outlook client. Thanks for any advice.
Help with Outlook email Archive
Hello folks, I am new here. I need some guidance. I was helped by a wonderful MS agent to help me archive my old email with a policy. But for some reason it has not worked and wiped out all my older emails than 3 years. They were very important ones to me and memories of my dad as well as legal documents and email trails. I am really stressed and cant find a solution. Any group expert here who can please help me!! I will really appreciate it. Please someone can help me?
Undeliverable messages for every email RECEIVED, not for every email sent
Hi Every time i receive an email to my inbox, an undeliverable message goes to my junk mail. I dont think the sender gets the message as i tried a test email and i only got the one undeliverable message directly to my junk mail. My junk mail is full of these messages every day as i get one for every single message including spam emails. Please help!!
Send copies of team emails and events to team members inboxes doesn't work
Send copies of team emails and events to team members inboxes will not stay checked. Admin - Exchange - Groups - Select Group - Settings: Send copies of team emails and events to team members inboxes is blank, I check it and save. It shows saved. I go back into it, it is unchecked. I'm sure there is a Powershell solution but I need this working for basic techs who don't have PS access. ThanksOutlook deleting forwarded email
We have 4 email accounts that end in *name.onmicrosoft.com that is used for teams account. When we forward a meeting invite to those accounts, it automatically gets sent to trash folder. We looked at setting on outlook.com but can't seem to get it to stay in inbox. Kind of lost where to look next. Would there be a setting in our microsoft365 account or azure account that we could check for? send and receiving emails works as it should but its only when we forward an invite to those address, it automatically gets deleted. any help would be appreciated. Thank you!
