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Problems with Quick Steps in Outlook New
Sure! Here is the translation:
"I am having issues with Quick Steps in the new version of Outlook. I have recreated them, but they appear blocked or as if they cannot be executed. However, sometimes they become available in a somewhat random manner. Can someone help me?"
If a quick step has an Action in it that cannot be applied to the currently selected email, it will be greyed out in the Ribbon. For example, if a quick step Unpins an email, it will be greyed out unless the current email is Pinned.
In Classic Outlook, the first email is automatically selected, allowing Quick Steps commands to be readily available. However, in New Outlook, you need to manually select an email before the Quick Steps commands become accessible. This difference in functionality may explain why it seems random at times.
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/traccreations4e 12/3/2024
Tnks Teresa, however don´t work... I select an email before the quick steps commands but ...
it´s rare
Check for Updates:
- Go to File → Office Account → Update Options → Update Now.
- Ensure you’re running the latest build of Outlook.
Updates often include bug fixes for features like Quick Steps.
Verify Quick Steps Functionality
- Switch to the Classic Version (if possible):
- If you're using the new Outlook, you can revert to the classic version:
- Toggle off the "Try the new Outlook" switch in the top-right corner.
- Check if Quick Steps works as expected in the classic version.
- If you're using the new Outlook, you can revert to the classic version:
If a quick step has an Action in it that cannot be applied to the currently selected email, it will be greyed out in the Ribbon. For example, if a quick step Unpins an email, it will be greyed out unless the current email is Pinned.
"That's correct, I removed the unpin activity within the quick step and it activated them, thanks."
