Forum Discussion
hethachelin
Sep 06, 2024Copper Contributor
Identity verification rejection -- now locked out
We have been locked out from being able to have our identity verified after multiple attempts to get verified. The option to appeal is no longer an option as the "Fix now" button has disappeared. We have tried everything to get help and only have just over 5 business days to resolve this before we lose the option to renew. This has a critical impact on our business.
We have submitted multiple tickets, but they get closed without getting resolved.
We have one open ticket at the moment which has had 3 escalations, but the issue is still unresolved.
We were told to go to the local Microsoft office, but it's been closed for over a year now. Besides we have also been told that the matter has to be resolved through Support and not by going to the office.
Does anyone either have a solution or know where we can go or who we can contact to get the solution?
#aka.ms/asfp
- HFHTWBrass Contributor
Those Microsoft i.diots are doing everything wrong they can.
Contacting the Microsoft goo.ns via that "Contact us to request access" yiels:
Which will follow with:
if Kawirangliu is a real Indian (eg. the one found on linkedin pointing out that "she" or "it" is working for Micro$hi.t) then she should be fired immediately.
Clicking on the winows logo on the left:
I wonder what Home page coming soon ... means from a Microsoft goo.n point of view. This has been the case for over 2 months an nothing changes.
- alphatango369Copper Contributor
We have the same problem. No one on support wants to help us get verified. All they know to do is send canned responses.
I genuinely have an issue. I didn't even get the start email verification. Once I signed up, I was immediately blocked.
Please help!