Forum Discussion
milanmilanovich
Jun 28, 2024Copper Contributor
Microsoft Partner Agreement (“MPA”) and Microsoft Cloud Solution Provider (“CSP”) notice of suspensi
We just got this email from Microsoft: Microsoft Partner Agreement (“MPA”) and Microsoft Cloud Solution Provider (“CSP”) notice of suspension and termination proceedings This is regarding you...
LateralObjective
Aug 26, 2024Copper Contributor
Hi Milan / Matt,
Did either of you manage to get to bottom of your suspension notice in the end? We've also just been sent an e-mail about this and have had no help or support from Microsoft on this just yet.
I'm unclear as to why or what has gone wrong and what if anything we can fix to prevent the suspension. It seems that it's being sent out to lots of other people too though.
Did you manage to get your suspension resolved, or even manage to get through to Microsoft at all in the end?
Thanks,
Andy
Did either of you manage to get to bottom of your suspension notice in the end? We've also just been sent an e-mail about this and have had no help or support from Microsoft on this just yet.
I'm unclear as to why or what has gone wrong and what if anything we can fix to prevent the suspension. It seems that it's being sent out to lots of other people too though.
Did you manage to get your suspension resolved, or even manage to get through to Microsoft at all in the end?
Thanks,
Andy
milanmilanovich
Aug 29, 2024Copper Contributor
We got contacted by some people from MSFT, but still, it's not resolved, nor do we know what happened.
- LateralObjectiveAug 29, 2024Copper ContributorAppreciate the update, fingers crossed the contact you've got going on helps to get it resolved. We have been trying with Microsoft Partner Support as well, but don't seem to be getting any further. Microsoft Partner Support just keep closing my tickets and don't attend my scheduled meetings, and just repeat the same canned response: "As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details."
I'll drop a note here should we manage to get any further traction though. It is quite concerning how Microsoft can do this and cause so much disruption to a business.- milanmilanovichAug 29, 2024Copper ContributorExactly, the same experience here!