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AmandaG1605's avatar
AmandaG1605
Copper Contributor
Nov 01, 2024

SharePoint Notifications for Terminated Employee

Hello,

 

A former member of staff set up many different SharePoint notifications before they left the company.  Once they left their MS Office license was removed and their email was suspended.  SharePoint continues to send out notifications to this non-working email address, which is creating cases in our CRM.

 

How can I, as the System Admin, turn off these notifications?

 

Thank you

  • itsjamesscott's avatar
    itsjamesscott
    Copper Contributor

    I understand the issue with SharePoint notifications continuing to be sent to a terminated employee's email address. To address this, you can start by deleting alerts for the terminated employee by going to Site Settings > Site Administration > User Alerts, selecting the user, updating, and then deleting the selected alerts. Additionally, consider managing permissions to prevent similar issues in the future by creating a custom permission level that removes the ability to create alerts for certain users or groups. Regularly reviewing and updating notifications can also help ensure they are relevant and not causing unnecessary issues.

  • Hey, you can go into SharePoint’s notification settings or workflows and remove any alerts tied to that email address. You might also check any automated workflows or Power Automate flows connected to SharePoint in case they’re generating Law notifications.

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