Forum Discussion
Pat DiPersia
Dec 11, 2017Copper Contributor
Skype web app and MSI on restricted machines
I opened a case with Office 365 support, but they really couldn't understand my issue. We're moving from GotoMeeting to Skype for our phone and web conferencing. However, we have run in to issues w...
ivanja
Microsoft
Dec 11, 2017Can you please verify this
Especially the:
- lice does not have Skype for Business installed on her PC, nor does she have local Administrative Rights on her machine.
- Alice clicks the Join Skype Meeting link in the invite and installs the Skype Web App. The installation requires no administrative rights on her machine and completes after a few seconds.
- Pat DiPersiaDec 11, 2017Copper ContributorIvan,
I'm limited in what I can see/verify as the issue is with my client's clients. I do know they do not have Skype, nor do they have admin rights to their workstation. Some of these clients are in very secured networks, so not sure if they're using Applocker or similar. Unfortunately, all I know at this point is that some of the clients are unable to install the web client. I don't get a chance to troubleshoot because they're unable to wait for an IT person to talk to the client when they're trying to give a sales demonstration.
--Pat- ivanjaDec 11, 2017
Microsoft
Understood, in general the app doesn't require local admin rights so I'm a bit surprised. It must be something which is pinning down the install of the app.- Pat DiPersiaDec 11, 2017Copper ContributorIndeed. Wish I had better info or could see what was going on. I've asked that I be involved when this happens next, but usually not doable.