Forum Discussion
Skype web app and MSI on restricted machines
I opened a case with Office 365 support, but they really couldn't understand my issue. We're moving from GotoMeeting to Skype for our phone and web conferencing. However, we have run in to issues w...
Phillip Garding
Microsoft
MicrosoftThe Skype for Business web apps do require installing a plugin or an app (depending on the version). If a user doesn't have permission to install any app, then they will not be to use the web app.
Are you trying to join meetings hosted in Skype for Business Online or in an on-premises server? There are different versions of the web app that may have different requirements. If SfBO, the installer for the Skype Meetings App should not require admin permissions. One known issue is that then you try to join the first meeting, there is a firewall prompt when the app tries to open ports. It is safe to cancel the firewall prompt; the ports it tries to open are an optimization, and the app will work successfully without them. What is the experience that your users are seeing? Do they see an error message from the install?
Phil Garding
Phillip GardingI know this is a years old thread, but Skype for Business and its horrendous web app plug-in is still out there.
I have the same issue for months if not a year already. The user can't install the web app .msi, because if you double click it, the installer finishes, but then opens a browser tab saying that the web app was UNinstalled successfully. The URL also includes "uninstall=1" at the end.
What worked for me was to temporarily give the user admin rights, uninstall the web app from Programs & Features if it was installed previously and then reinstall it with the user's admin rights. Then test it and revoke the admin rights. But even this doesn't always work...
Also, try opening the link with MS Edge. Doesn't matter if it's the old or new one. Firefox doesn't work with the web app on our end.
MS needs to fix this...
