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Darryl Eberly's avatar
Darryl Eberly
Copper Contributor
Aug 15, 2017

Trouble logging into SfB w/Logitech SmartDock

'We can't sign you in because the server couldn't be reached or the server version is incompatible with the device.'   This gives me very little information to look into.  The logs are just as unhe...
Installation
Skype for Business
Loryan Strant's avatar
Loryan Strant
MVP
Aug 16, 2017
Are you using Skype for Business Online, or Server?
Darryl Eberly's avatar
Darryl Eberly
Copper Contributor
Aug 16, 2017
Online
  • Darryl Eberly's avatar
    Darryl Eberly
    Copper Contributor
    Aug 16, 2017

    It's DNS . . . .it's always DNS.

    • J.P. Marshall's avatar
      J.P. Marshall
      Copper Contributor
      Oct 26, 2017

      I am having the same problem and I am guessing it is also DNS.  What records did you need to add/modify to get this working?

      • Darryl Eberly's avatar
        Darryl Eberly
        Copper Contributor
        Oct 26, 2017

        In the Office365 Admin Center, go to Setup | Domains and make sure all the DNS records are correct for your domain. 

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