Forum Discussion
Where is Microsoft Support When you REALLY need them?
Asking legitimately. We have rolled out SfB online only with Polycom VVX phones. Everything was working fine, then one day PSTN calling stopped working. Now no PSTN calls can be connected. We hav...
We have now gone 15 days without the ability to make PSTN calls and no help from Microsoft. Fair warning: SfB/Teams calling with cloud only is not ready for prime time.
KruthikaPonnusamy Day 18, my first test call this morning worked! I thought they might have fixed it without letting me know. Unfortunately it was only the one call. 50+ tests this morning and haven't gotten lucky again.
The trial tenant continues to work.
Update: Microsoft migrated our tenant to another sip pool and PSTN calling is working now. I have not received information about the root cause, but I'll post it when I hear from them.
